Cisco NetPro -

Avaya VOIP on cisco network

Fri, 9 May 2008 05:05:21 PST

i have 3 sites i need to setup QOS on for avaya 9630 ip phones. london site is a branch office about 15 PC's and 15 ip phones avaya 9630 connected to avaya G350 gateway on the same switch. now the london site is conneted via our datacenter in london to our main office in the state in florida via 45Mb wan circuit. i have about 200 users at the florida site. users can make internal calls fine between london office and florida office via the avaya gateways. what i need to do is setup Qos to differentiate voice from data and priotize the voice from data when traffic goes through our switches. please advise how to get Qos design and vlan for voice, etc see diagram Attachment Keywords : 1) voip.jpg

Re: CME and Analog Phones

Fri, 9 May 2008 04:06:07 PST

I have CME running on a Cisco 2801 router and I have installed a 4FXS card. I have an analog phone connected to the port 0/2/0 of the FXS card and the following is configured. dial-peer voice 201 pots destination-pattern 4015 port 0/2/0 I am able to initiate calls from this unit however calls to this DN (analog) phone I receive a fast busy. Also how do I transfer a call from an analog phone in this setup?

Videoconfrence : Help with MCU to configure in CCM

Fri, 9 May 2008 00:49:01 PST

Hi, I have a confusion with the configuration of the MCU in CallManager when i want to have a multipoint videoconference where 3 SCCP viedo endpoints(7985) and 1 Polycom video endpoint (H.323) participate all in the same confenrence! Here is attached the architecture of my videoconference deseign. I have activated SCCP and H.323 on the MCU. I have added the MCU as a conference bridge in CCM, and configured MRGL to use this Conference Bridge.i associated the MRGL with the 3 video SCCP endpoint(7985) and now i can do Multipoint videoconference between the three video endpoints (7985)!! The problem that i want to the Polycom participate and to initiate a videoconference with the other SCCP endpoints. I have added a gatekeeper, i registered the MCU (H.323 activated) with the gatekeeper!! In CCM i added the gatekeeper and added a trunk Gatekeeper controlled!! Now here is my problem: what else to do in CCM?? Should i create a route pattern that points to the trunk ?? or should i add the MCU as a H.323 gateway and a route pattern that points to the this H.323 gateway??? PLz help me, i really have a serious problem. Thx Attachment Keywords : 1) architecture.JPG

Theme Videoconference

Thu, 8 May 2008 20:28:00 PST

Hi, I have a video conference with 4 endpoints, and the active speaker is highlighted with a white border,I would like that this speaker was shown in full windows? I can do it ? I have MCU 3545 !!! Attachment Keywords : 1) Dibujoq.bmp

DMP - Accessing other Fonts

Thu, 8 May 2008 14:16:55 PST

Working on some web page feeds into my DMP's. I am not having any luck in changing either the font size or the font style. I can see how to change the font size for a static text but not the font style. I also want to choose a font size and style for a web feed or rss feed and that is not happening either. There is nothing in the docs to indicate how to change this, just that they can be changed. Thanks for the help.

DSP for (IP_to_TDM) necessary ???

Thu, 8 May 2008 10:41:31 PST

Hello all, after reading alot of docs about DSP and transcoding and MTP, im confused. lets talk about most real scenario. i have 2 call manager 7835 and media service activated. i have also 2 2821 router with E1 Card each. users around 600 cisco ip phones and 120 3rd party sip phones. do we need DSP resources to call over ISDN.?? we are signle site no transcoding or .. h323 endpoint. does the Cisco 2821 embeded built with one DSP ??? i mean no need to buy another PVDM? i know 2821 can have up 2 3PVDM. and incase i want to configure a transcoder and enhaced conferencing on the router , will enable SCCP , but also i want to use it AS MGCP gateway with E1 connected to PSTN? so can both SCCP and MGCP be active at the same time? SCCP for enhaced conf and transcoding and MGCP to control ISDN and FXO?

Unable to place video calls using CUPC or the IP hardphones.

Thu, 8 May 2008 10:12:57 PST

Hi, We have installed CUVA 2.1.1 software and the VT-II camera installed perfectly fine.CUCM version 6.0 and Presence 6.0.1 Also get the camera Icon on the IP hard phones as well.But unable to place video calls video calls both with CUPC clients and IP hard phones locally on LAN. Able to launch and see the local and remote image as same on my own system. Any thing else that I would need to check or missed out any checklist ???? Regards, Shams

AS5X-PVDM2-64 AS54xm DSP card (AS5X-FC)

Thu, 8 May 2008 09:41:19 PST

Hi, I have one AS54xm with new DSP cards. I check the web site that it needs to config "Voicecaps". How to config it? Do I use the new DSP if I do not config? any thing I need to config for the new DSP card? http://www.cisco.com/en/US/docs/ios/12_4t/12_4t11/vfc_dsp.html rdgs

URGENT: NEC LCD display with Telepresence 1000

Thu, 8 May 2008 08:20:21 PST

Hello, Urgent question,is it possible to attach the LCD screen (manufacturer: NEC) to the Telepresence system or do you simply have to attach it onto the wall next to it? Thanks Kurt

VT Advantage CPU process

Thu, 8 May 2008 06:55:17 PST

We have a mixed number of users that are having issues where the CDPdriver.exe is eating up half the processor. We are running 2.1.1.0. Has anyone seen a fix for this? Thanks

Video over IP

Wed, 7 May 2008 13:13:28 PST

I have a multisite configuration with a mixture of CCM and CCME. HQ: CCM 5.1.2 (Cluster) w/ UNITY Remote Site: CCME & CCME Unity Handsets: 7971 regardless of WAN infrastructure, do we have the ability to do point to point (1 to 1) video calls? We do not want to hold video calls with more than 1 participant. Any comments appreciated..

IPT registration related problem

Wed, 7 May 2008 10:23:46 PST

Hi Dear i am facing a problem in my 7940 cisco IPT. It showing configuring IP but not getting ip, TFTP server IP and CCM IP. I have ccm and dhcp is configur in my switch but after adding the IP Phone it dont get ip but the ccm list its show CiscoCM1 what is the problem? how can i solve the problem? This problem is only for a perticular IPT. Other ph is working fine.

CCM 4.1 Calls stuck in queue

Wed, 7 May 2008 07:14:54 PST

Hi everybody, I have a problem. In my recent queue report I realised that there are calls that stay queued for minutes and then get abandoned without being assigned to an agent. You can find portion of the trace file for the call with the session id 105000007653 which is dropped by the caller after 140 seconds. Help or comment would be greatly appreciated. Attachment Keywords : 1) trace.rtf

Digital media Signage integration with RFID & AON

Wed, 7 May 2008 06:57:58 PST

Do some one knows about integration of RFID witn digital media signage along with AON send me link on same

Bandwidth Setting for CUPC video

Tue, 6 May 2008 13:15:48 PST

What controls the bandwidth on the CUPC apps? We have Video bitrates between two CUPS clients across a MPLS WAN that doesn't go above 64k. The quality is very poor and there are hundreds of lost packets. Yet when we connect over the LAN using the same laptops the quality is excellent (no dropped packets) and the bitrate varies depending on the motion on the screen....as it should. The WAN is a 3M MPLS. Any suggestions?

T1 e&m - 2 way problems. Post in wrong forum Sorry

Tue, 6 May 2008 05:13:07 PST

Hi I am having problems with a T1 circuit (ESF, B8ZS and E&M Winkstart) and CallManager 4.2. controller T1 1/0 framing esf linecode b8zs ds0-group 0 timeslots 1-24 type e&m-wink-start ! This is terminating on a 2621XM with a NM-HDV. I can successfully make inbound and outbound calls depending on having the port line in on the pots dial-peer. If I have the port line in on the pots dial-peer, I can make outbound calls but inbound calls fail. On debug of voice vtdp inout I see there is no Called number. Debug attached. voice-port 1/0:0 translate called 1 bearer-cap Speech ! ! ! ! dial-peer voice 9 pots tone ringback alert-no-PI destination-pattern 9.T progress_ind setup enable 3 progress_ind alert enable 8 progress_ind progress enable 8 progress_ind connect enable 8 progress_ind disconnect enable 8 fax rate disable direct-inward-dial forward-digits 11 port 1/0:0 If I take out the port line from the pots dial-peer inbound calls work and the deb shows the called number. But obviously the outbound doesn't work. I dont know if the call is failing before it sends the DNIS or DNIS is the problem I dont know enough about e&m. voice-port 1/0:0 translate called 1 bearer-cap Speech ! ! ! ! dial-peer voice 9 pots tone ringback alert-no-PI destination-pattern 9.T progress_ind setup enable 3 progress_ind alert enable 8 progress_ind progress enable 8 progress_ind connect enable 8 progress_ind disconnect enable 8 fax rate disable direct-inward-dial forward-digits 11 This is the voip dial-peer dial-peer voice 101 voip preference 1 destination-pattern 23T progress_ind setup enable 3 modem passthrough nse codec g711ulaw voice-class codec 1 session target ipv4:10.3.1.14 incoming called-number . dtmf-relay h245-alphanumeric fax rate disable no vad An ideas greatly appreciated. Attachment Keywords : 1) t1emdebug.txt - T1 e&m debug deb vpm.... *Jun 11 09:45:14.498: htsp_dsp_message: SEND/RESP_SIG_STATUS: state=0xC timestam p=23669 systime=13390097 *Jun 11 09:45:14.498: htsp_process_event: [1/0:0(1), EM_ONHOOK, E_DSP_SIG_1100]e m_onhook_offhook htsp_setup_ind *Jun 11 09:45:14.502: [1/0:0(1)] get_local_station_id calling num= calling name= calling time=06/11 09:45 orig called= *Jun 11 09:45:14.502: TGRM: reg_invoke_tgrm_accept_call(1, TGRM_CALL_VOICE, TGRM _DIRECTION_IN, 1, 0, 0, 0) *Jun 11 09:45:14.502: TGRM: Calling vtsp_tsp_call_setup_ind(). *Jun 11 09:45:14.502: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore: Calling Number=, Called Number=, Voice-Interface=0x840BFDFC, Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE, Peer Info Type=DIALPEER_INFO_SPEECH *Jun 11 09:45:14.502: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore: Match Rule=DP_MATCH_PORT; *Jun 11 09:45:14.502: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore: Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=9 *Jun 11 09:45:14.506: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerSPI:exit@5831 *Jun 11 09:45:14.506: TGRM: reg_invoke_tgrm_call_update(1, 0, 0, 0, 1, TGRM_CALL _BUSY, TGRM_CALL_VOICE, TGRM_DIRECTION_IN) *Jun 11 09:45:14.506: htsp_timer - 3000 msec *Jun 11 09:45:14.506: //-1/xxxxxxxxxxxx/VTSP:(1/0:0):-1:-1:-1/vtsp_allocate_cdb: CDB=0x843DBFA0 *Jun 11 09:45:14.506: //-1/xxxxxxxxxxxx/VTSP:(1/0:0):-1:-1:-1/vtsp_do_call_setup _ind: Event=E_TSP_SETUP_IND Progress Indication=3, CarrierIDCode=, Info Trans Capability=128, Source Carr ier ID=, tg_label_flag=0 *Jun 11 09:45:14.510: //-1/3C6720068410/VTSP:(1/0:0):-1:-1:-1/vtsp_timer: Timer Start Time=13390098, Timer Value=180000(ms)

qos trust cos or qos trust dscp?

Mon, 5 May 2008 13:38:56 PST

My core switches are a pair Cisco catalyst 4006s with a sup 4 module. The questions are: 1. Should I use qos trust cos or qos trust dscp when setting up qos on a per port basis? 2. Which is preferred? 3. I have a cos to dscp mapping so does it really matter? Any help is greatly appreciated. I just want to make sure that I'm honoring all tags. Mark

CMC search capability

Mon, 5 May 2008 12:12:58 PST

Has anyone been able to figure out how to search the CMC information from within the call on the Phone? We'd like to be able to lookup the client matter code by name, rather than by number. Seems like a waste to have this information in the Cisco CallManager database, without the ability to search on the client phone. Any help would be appreciated...

IGMP query interval

Mon, 5 May 2008 10:23:30 PST

Hi, I have a doubt about the IGMP query interval. We experienced some problems regarding multicast behaviour in our network after we have configured the IGMP query interval at 30 seconds. Anyone could tell me if could be problems when I configure that timer lower than 60 seconds? Thank you very much. Regards. Giuseppe.

871 Easy VPN server

Sun, 4 May 2008 20:50:13 PST

Can establish VPN connection and can ping the 871 internal IP address but cannot ping all others devices in same subnet.

Meeting Place MCU CCM

Thu, 1 May 2008 14:12:32 PST

Hi, I have configured the videoconference beetween the Cisco IP Phones registered in the Cisco Call Manager version 5, I have the MCU3545 for the videoconference, thats work fine. And would like integrate the Cisco meeting place ? How can I start? What do I need?

VT Advantage cannot connect to IPPhone & IPCommunicator

Wed, 30 Apr 2008 14:54:11 PST

Can anyone advise why my VT Advantage camera cannot linked to my IPPhone or IPCommunicator despite having the correct following configurations:- 1) CM4.1 2) CU VT Advantage 2.1(1) 3) Video Capability-Enabled 4) Reinistall CUVA drivers & admin sw 5) Release notes say CM4.1 & CUVA2.1.1 are compatible. Will it help if I upgrade to CM4.1.3 ? Rgds Khalid Singapore

Fractional Rate Line Dropping Intermittently

Wed, 30 Apr 2008 13:17:42 PST

Hi There, we have recently moved buildings and before our move we were running video conferencing across two pri links. We had multilink configured and were allowing a max of 10 links to come up. Everything worked well and the quality was good. Since we moved, the remote site is the same but our new site has a fractional rate line instead of a pri. We have configured things the same as before and it works fine except the connections drops after 10 minutes. I have posted my config below, but I cannot determime see anything which is forcing the link to drop. we have not changed the configs on the Polycom Video Conferencing units either, so I don't think it should be anything there. Has anyone come across this problem before ? Thanks Rob. Router 1: (Pri Line): interface Serial1/0:15 no ip address encapsulation ppp dialer pool-member 1 dialer pool-member 2 isdn switch-type primary-net5 isdn overlap-receiving ppp authentication pap chap callin ppp multilink interface Dialer9 description *** Dialer for Video Conferencing *** ip address 172.20.16.2 255.255.255.0 encapsulation ppp no ip mroute-cache dialer pool 1 dialer remote-name Router2 dialer idle-timeout 800 dialer string 0035312456789 dialer load-threshold 2 either dialer-group 9 fair-queue 64 16 0 no cdp enable ppp authentication chap ppp chap hostname Router1 ppp chap password notworking ppp multilink ppp multilink links maximum 10 ppp multilink links minimum 2 ip route 10.30.12.0 0.0.0.255 Dialer 9 ///////////////////////////////////// Router 2 Fractional Rate) interface Serial2/0:15 no ip address encapsulation ppp dialer pool-member 1 isdn switch-type primary-net5 ppp authentication chap ppp multilink interface Dialer1 description *** Dialer for Video Conferencing *** ip address 10.30.12.1 255.255.255.0 encapsulation ppp no ip mroute-cache dialer pool 1 dialer remote-name Router1 dialer idle-timeout 800 dialer string 012345678 dialer load-threshold 2 either dialer max-call 10 dialer-group 2 fair-queue no cdp enable ppp authentication chap ppp chap hostname Router2 ppp chap password notworking ppp multilink ppp multilink links maximum 10 ppp multilink links minimum 2 ip route 172.20.16.0 0.0.0.255 dialer1

Demo CD for IP/TV

Wed, 30 Apr 2008 08:14:46 PST

Hello there, I'm trying to find a link regarding the 'Demo CD' for IP/TV. I found several sites via Google with text along the lines of: "Cisco will send you a free IP/TV Demo CD. This CD contains a time limited copy of all the IP/TV software. The IP/TV server comes with some prerecorded content or it can stream your own live or stored content. Note that the IP/TV products require a PC to run." ...which suggest I order a Demo CD from www.cisco.com/iptv I can't seem to find where exactly I need to order this Demo CD from. We'd like to check out this CD and CISCO's IP/TV functionality quite urgently. Please could someone point me in the right direction here? Thanks, Glenn

Any veterans out there? Need help with IPVC-3510-MCU

Wed, 30 Apr 2008 07:08:19 PST

Hi, We've been trying to get this running in hopes of convincing management that we would benefit from a video solution. I recall this product was quite a performer for basic Multi-conferencing so we purchased it off-market. Now the problem is finding software! We have the config tool but are struggling to actually setup a conference. The web page seems only to access existing conferences, leaving us in a Catch-22. Is there a URL we are missing? Or is it yet another software piece?? Any help much, much appreciated! Thanks, Erik

tx-queue, priority high

Wed, 30 Apr 2008 02:14:10 PST

Quick question regarding tx-queue. The admin before be placed the following command on every single switch port on the core. Does this mean that everything on 2/9 is in the tx-queue 3 and with a high priority or am I missing something here. If this is the case then this could explain one of the reason for all the bad call quality. Seeing how every port is tx-queue 3 regardless if its a server or not. Any help is greatly appreicated Mark interface FastEthernet2/9 logging event link-status qos trust dscp tx-queue 3 priority high spanning-tree portfast

Cisco Unified Video Advantage and Polycom Viewstation MP

Tue, 29 Apr 2008 22:53:32 PST

I have been assigned the task of setting up videoconferencing between our Polycom ViewStation MP and our desktop Unified video advantage. I have built out the H.323 device our Call Manager 5.1, and I have the video conference unit in the same subnet and vlan. I have assigned the DN to the VC unit. When I call the videoconference unit the call does get picked up by the videoconf unit but after a few seconds the line rings fast busy and the call does not complete. When I check the logs on the viewstation the message reads "network error". Any suggestions? I think I am missing some setting on the Polycom viewstation, just not sure where? Any assistance would be great! Thank you.

rss date-time feed for dmp's

Tue, 29 Apr 2008 19:53:51 PST

I have been looking high and low for somewhere that can provide a date-time rss feed that I can then put into the display for the dmp's. This is something that one of my prospective customers wants to see. 1) Does anyone know of where there might be a publicly available feed? or 2) Does anyone have code that they would be willing to share that I can test and give to the customer to "roll their own"? Thanks for the help.

Help with CCM 6.x and MPX

Tue, 29 Apr 2008 15:38:14 PST

Hello, Currently I have a new setup of Meeting Place Express 2.x and Call Manager 6.x. All calls are working properly, and audio is fine. The problem comes with the Video calls, my meeting place h323 gateway is in device pool A, and all the phones that are assigned to device pool A video works properly when they dial in to the meeting, but when a phone that is assigned to device pool B calls into the meeting, the camera never turns on automatically, it almost seemed like it's not detecting the meeting place call as a video capable call. I'm not sure what I can check next on this, I tried looking at the locations and regions settings, I tried setting the locations to unlimited bandwidth, and it would still not work. Not sure where I can look next, any ideas? Thanks!

DMM - Cannot Delete Media?

Tue, 29 Apr 2008 11:50:41 PST

Hi, I am working with a customer who has Digital Media System using the Digital Signage Module. He is having an issue that when he chooses to delete media under Managing Media - it does not actually delete it. Has anyone else ran into this? Or is there some other step we need to perform to "purge" the system? Thanks.