document.write('<a href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=htmlfeed&forum=Unified%2520Communications%2520and%2520Video&topic=Contact%2520Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4e163" target="new">IPCCE 7.2 IE8</a> - Nov 6, 2009<br><a href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=htmlfeed&forum=Unified%2520Communications%2520and%2520Video&topic=Contact%2520Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4e27d" target="new">Cisco Agent Desktop and Cisco Supervisor Desktop</a> - Nov 6, 2009<br><a href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=htmlfeed&forum=Unified%2520Communications%2520and%2520Video&topic=Contact%2520Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4e20a" target="new">ipcc 3.5 priority call from different IVR script</a> - Nov 6, 2009<br><a href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=htmlfeed&forum=Unified%2520Communications%2520and%2520Video&topic=Contact%2520Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4e276" target="new">voice recognition </a> - Nov 6, 2009<br><a href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=htmlfeed&forum=Unified%2520Communications%2520and%2520Video&topic=Contact%2520Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4e2a1" target="new">CRS Historical Reports 5.0 (1.2) continues processing unscheduled reports</a> - Nov 6, 2009<br>');