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 The OnQ Campaign Management Solution maximizes calling effectiveness, while reducing the complexity of outbound operations. This solution automates and centralizes campaign and policy management, ensuring call rule compliance and meeting goals and quotas while responding to staffing fluctuations. OnQ adds additional power and flexibility to Cisco Unified Contact Center Enterprise Outbound Option and is equally effective in collections, telemarketing, and teleservices operations. OnQ is a turnkey software solution offering:
For which industry verticals is it best suited? In general, OnQ is applicable to all vertical markets and organizations however a larger proportion of outbound contact centers are found in financial services. On which Cisco platforms does it run? Cisco Unified Contact Center Enterprise Customer Quote "I get to the office at 7:45 because I want to get a cup of coffee. OnQ does everything else for me." - Top-3 Private-Label Credit Card Issuer Marketing Collateral
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Related LinksPartners & Resellers
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