getXML('General4084 guoqiang.liNov 17, 2009, 12:56am PSTat 124-24.T caller id is ok!!<br />but in 124-24.T2 caller id can't receive at phone.<br />cfg is the same:<br />!<br />voice-port 0/1/0<br /> supervisory disconnect dualtone mid-call<br /> cptone CN<br /> timeouts interdigit 5<br /> timeouts call-disconnect 5<br /> timeouts wait-release 5<br /> caller-id enable<br />!<br />try the all caller-id option,can't find the cause!!<br />caller-id alerting dsp-pre-alloc<br />caller-id alerting line-reversal<br />caller-id alerting pre-ring<br />caller-id alerting ring<br /><br />at last I found the show voice port is different in 124-24.T and 124-24.T2,when the config is the same:<br />124-24.T:<br />Caller ID Info Follows:<br /> Standard BELLCORE <<<<br /> Caller ID is received after 1 ring(s)<br /><br />124-24.T2:<br />Caller ID Info Follows:<br /> Standard ETSI <<<xxxx<br /> Caller ID is received after 1 ring(s)<br /><br />how can I change Caller ID Info Follows:<br /> Standard ETSI ? I already used the cptone CN !!<br /> 30 p.bevilacquaNov 17, 2009, 5:25am PSTConfigure any european cptone and check again.<br /><br />Or complain to cisco to have the problem fixed.guoqiang.liNov 17, 2009, 5:31am PSTit seems a very strange bug. I have open case and help for tac. p.bevilacquaNov 17, 2009, 5:47am PSTIt happens all the time.<br />Cisco fixes something, but breaks something else.guoqiang.liNov 17, 2009, 5:59am PSTbut 124-24.T2 and 124-24.T are in the main version,in theory 124-24.T2 will only fix the old bug,but it seems bring the new bug. p.bevilacquaNov 17, 2009, 6:04am PSTAs mentioned above, new bugs are often introduced in the process of fixing existing ones. mark-bakerMar 2, 2009, 12:08pm PSTI have a wildcard certificate that I would like to upload to Unity Connection, but I haven't been able to do so. I would like to use the cert when accessing CPCA so I don't get the certificate warning that displays when using the self-signed certificate. The documentation I have found for certificate management is very vague. My certificate file is in the .pfx format with the private key. Thank you for any assistance.<br /><br />Mark 30jbayukaMar 6, 2009, 5:55am PSTMost servers use plaintext certificate files. Use the OpenSSL utility to extract the private key from the .pfx file. mark-bakerNov 16, 2009, 10:45am PSTThanks for your response. I did use OpenSSL to get the certificate in the right format, but when I try to upload it, it says the name does not match the certificate. unitycnx01.sample.com does not match *.sample.com.<br /><br />Any help is greatly appreciated.<br /><br />Thanks,<br />Mark j.schulenbergNov 16, 2009, 4:15pm PSTHey Mark-<br /><br />I haven't tried this; however, one thing that people tend to get turned around on with this process is that you need to upload the root CA certificate that signed yours into tomcat-trust first. You then need to reference that in your tomcat cert. Just in case you missed that step... mark-bakerNov 16, 2009, 8:11pm PSTThanks for the reply.<br />I do have the root installed as tomcat-trust. Before I had figured that out, I would get a different error. After uploading the root, I get the name mismatch error with the wildcard cert. <br /><br />HTLou from Cisco has informed in a different thread that wildcard certs are not supported. I am going to submit a feature request for all the UC servers to support wildcard certs.<br /><br />Thanks,<br />Mark smallrainNov 16, 2009, 1:26pm PSTThe books/guides I read doesn't explain well on why default-technology prefix was set to 1# for gateways.<br /><br />Can any other values (eg. 5#) be used for voice gateways?<br /><br /><br />Thanks,<br /> 30 j.schulenbergNov 16, 2009, 4:12pm PSTYou can use whatever you want as long as you configure it consistently and correctly. The technology prefix was designed for H.323 systems where you may want to choose varying gateways depending on the call type you want to make. The most common example of this was perhaps 9# for voice calls using a voice gateway and 8# for video calls using an H.320 gateway. You typically had separate gateways for these scenarios. If the user fails to enter one, the default technology prefix is what is used. That way the gatekeeper knows which gateway(s) are appropriate in the zone for that call.<br /><br />Cisco IOS H.323 Configuration Guide, Release 12.4T<br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/ios/voice/h323/configuration/guide/12_4t/vh_12_4t_book.html')">http://www.cisco.com/en/US/docs/ios/voice/h323/configuration/guide/12_4t/vh_12_4t_book.html</A> runmostaNov 2, 2009, 2:35am PSTBasic access to the <A HREF="javascript:newWin('https://ip/cmuser.')">https://ip/cmuser.</A> One user workes great but another does't. The server has LDAP to the AD and this seems to work great. I can do manual sync and the changes is done.<br /><br />Is there a log where I can see the activity?<br /><br />Rune 30 bricarlsNov 2, 2009, 9:01am PSTAre both of the users in a user group? For the end-user to be able to login to ccmuser, their account needs to be in a user group. paul.reckNov 2, 2009, 2:07pm PSTHi Rune,<br /><br />as Brian correctly pointed out, your users need to be a member of a group to access the CCMUser pages. The group must have the correct role attributed to it.<br /><br />The role that provides that access is the "Standard CCMUSER Administration" role. There's a built in group that has this role associated already and that group is the "Standard CCM End Users" Group.<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/6_1_1/ccmcfg/b08usgrp.html')">http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/6_1_1/ccmcfg/b08usgrp.html</A><br /><br />regards,<br /><br />Paul runmostaNov 3, 2009, 3:16am PSTI have checked and both users have Standard CCM End User group.<br /><br />And they have Standard CCM End user role and Standard CCMUSER Administration role.<br /><br />They have also a phone attach<br /><br />regards<br />Rune paul.reckNov 3, 2009, 4:13pm PSTHi Rune,<br /><br />if you've set up the LDAP authentication to AD the CCMUser page login is authenticated against the AD Global Catalog server so you might want to see if there's anything in the logs there<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/directry.html#wp1070369')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/directry.html#wp1070369</A><br /><br />I've also previously seen problems logging onto the ccmuser pages where the username was case sensitive, so it might be worth checking that. <br /><br />What sort of error are you getting when the user attempts to login? What version of CUCM are you running?<br /><br />regards,<br /><br />Paul paul.reckNov 3, 2009, 4:23pm PSTHi Rune,<br /><br />in addition you should also be able to gather CCMUser traces from the Serviceability web page. If you don't have that option you might be running into the following bug<br /><br />CSCsm37017<br /><br />regards,<br /><br />Paul runmostaNov 16, 2009, 12:18pm PSTI'm running version 6.1.3.1000-16<br /><br />I'm getting this error: Login failure (Wrong user name og password) This is me transfering from the norwegian laguage.<br /><br />Rune jloucks@cardlog.comNov 16, 2009, 5:56am PSTI have a need for an ISDN BRI line for dial-backup purposes on a hosted/managed router at my site and I am having problems finding a provider to supply use one BRI line. They seem to not want to deliver anything smaller than a PRI line. We already have PRIs into the building and one of them is terminated in a Cisco IOS router acting as a voice gateway. Is it possible to split a BRI line off of that PRI line in the IOS voice gateway and use a DID number for inbound calls to route to it? If so, what is necessary from a parts and configuration stand-point? It seems logical but I don't know for sure and voice is relatively new to me.<br /> 30 p.bevilacquaNov 16, 2009, 5:58am PSTYes, see:<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00804794c6.shtml')">http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00804794c6.shtml</A> cyrilleg@mtnloaded.co.zaNov 12, 2009, 11:38pm PSTI have two 2 Cisco 2821-VK/9 routers between 2 offices. The connection between the 2 is a 2 Meg diginet line. <br />When ever I copy a file between the two sites that is more than 1 Gb in size, the bandwidth usage is 100 % and it takes a very long time to complete.<br />Could you please advice what I should do.<br /><br />Regards<br />Cyril 30 p.bevilacquaNov 13, 2009, 6:48am PSTIncrease bandwidth. josephdohertyNov 13, 2009, 9:59am PSTHow long is very long?<br /><br />If the file is 1 GB (gigbyte) in size, assuming you could transfer it at 2 Mbps, that would take over an hour (1 GB = 8,000 Mb / 2 Mbps / 60 sec/min = 67 minutes).<br /><br />Actual transfer time would be longer due to L2/L3 overhead, and even longer it there's other traffic on link and/or there are packet drops.<br /><br />Besides more bandwidth, you might decrease time if data is precompressed and/or there's repeat data caching on both sides (e.g. WAAS). paul.reckNov 15, 2009, 5:58pm PSTHi Cyril,<br /><br />I'll assume since you're posting in the UC section that your question in some way relates to voice/video traffic on that link and perhaps not just to the length of time taken to copy large files.<br /><br />you might want to consider implemented a QoS policy on your network if there isn't one already in place.<br /><br />You can start with some light reading here.<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/5x/50nstrct.html#wp1043960')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/5x/50nstrct.html#wp1043960</A><br /><br />It won't make your 1Gb files copy faster but it can help stop them choking off your other network traffic.<br /><br />regards,<br /><br />PaulramnivaslalNov 13, 2009, 11:43pm PSTHi,<br /><br />I have one publisher and one sub of MCS-7825I2-K9-CMA2 appliance & another sub of MCS-7825I3-K9-CMA2 appliance. All appliance running with software version 5.1(3c). Now our management has procured CM6.1-U-K9-7825= quantity 3 nos for the upgradation of cluster.<br /><br />I would like to know following thing before upgrade.<br /><br />1. Can i upgrade directly my cluster from 5.1(3c) to CM6.1-U-K9-7825= ?<br /><br />2.If YES then what is the correct procedure.<br /><br />3.And if NO then do i need to upgrade any patch first ? And what is the correct procedure.<br /><br />Regards,<br />Ram <br /> 30 rob.huffmanNov 14, 2009, 8:53am PSTHi Ram,<br /><br />This is a supported upgrade path :)<br /><br />For information about supported Cisco Unified CM upgrades, see the Cisco Unified Communications Manager Software Compatibility Matrix at the following URL:<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html</A><br /><br /><br /><br />Search Cisco Unified Communications Manager Customer Documentation<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/search/cscucm.html')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/search/cscucm.html</A><br /><br /><br />System Installation and Upgrade Manual for IP Telephony Enterprise and Midmarket <br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/ipt_system_ins_upg/suimt611.pdf')">http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/ipt_system_ins_upg/suimt611.pdf</A><br /><br /><br /><br />Cisco Unified Communications System Documentation <br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm#Cisco_Unified_Communications_System')">http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm#Cisco_Unified_Communications_System</A> <br /><br /><br /><br />Cisco Unified Communications Compatibility Tool <br /><br /><A HREF="javascript:newWin('http://tools.cisco.com/ITDIT/vtgsca/VTGServlet')">http://tools.cisco.com/ITDIT/vtgsca/VTGServlet</A><br /><br /><br /><br />Hope this helps! <br />Rob <br />alfredo.toledano@citel.com.mxOct 19, 2009, 2:11pm PSTHi guys, <br /><br />The first days of October I turned off my MCS-7825-I2 server after this, when I tried to turn on the server, did not work.<br /><br />We were informed about an issue that it would take place after October 1st with this server model According with the "Field Notice: FN - 63255 - MCS-7825-I2 & IBM x306m" is recommended to download the last version of FWUCD for IBM Servers <br /><br /> I download the iso file FWUCD-2.3.1-I from Cisco, I recorded on CD and then I reboot the server with this CD expecting to <br /> update the BIOS. When the server was in the initialization process an error message was shown (a file was not found)<br /><br />After this, the server does not respond there is a LED of the server that turn orange (an exclamation mark is shown) after turning on the server and remain orange. <br /><br /> <br />Does any of you have face this issue?<br /> 30 bricarlsOct 20, 2009, 4:17pm PSTI would call TAC, that sounds like a larger problem than what can be fixed on this forum.skylogic_mediterraneoNov 11, 2009, 9:15am PSTI have the same problem,<br />just after first installation of Cisco OS on a MCS-7825-I2 it asked me to downgrade my firmware version from 1.34 to 1.29 if I remember well. After rebooting the server I have the orange System Error LED lit and monitor is blank, no post boot and so on. I'ld like to upgrade the firmare but I don't know how to do, tried with a USB flash, switching the J4 jumper, but nothing to do.. any suggestion?<br /><br />Thanks. kking2008Nov 13, 2009, 9:37am PSTLooks like guys are a running into this issue.<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/ts/fn/632/fn63255.html')">http://www.cisco.com/en/US/ts/fn/632/fn63255.html</A><br /> JimPatch01Oct 20, 2009, 8:50am PSTWe have a port on a VG224 that is idle but is giving a fast busy tone. We've reset the DN and port through the UCM console and did a shut/no shut on the voice-port through the VG224 CLI. Neither attempt was successful. I'd rather not reload the VG224. Do I have any options besides a reload? 30 p.bevilacquaOct 20, 2009, 9:02am PSTSchedule a reload at a convenient time.<br />Many situations can be moreover only like that. mchondo@irvinecompany.comNov 12, 2009, 2:49pm PSTMake sure you are on the correct pair when punching down. VG224's start at 2/0 which is white/blue on the 25 pair cable.<br /><br />A lot of times, techs forget and punch down on the wrong pair versus ports.<br /><br /> kdamischNov 11, 2009, 9:20am PSTHas anyone been able to find a way to enable call pickup notification on a non-primary line appearance? I know the docs say that the primary line is the only one that gets notified and has been that way since 4.x. But, by 7.x, I would think that there would be some check box to allow this. Here is the scenario:<br /><br />2205 must be able to receive notification and be able to pickup calls that go to 2202, 2203, and 2204 individually or via a hunt pilot that does a broadcast ring to those 3 phones. If any of those 3 phones ring, then any of those 3 phones plus 2205 should get notification and be able to pick it up. But, if 2205 gets a call, then the other 3 phones must not get notification nor be able to pick up the call.<br /><br />I think I could get this accomplished with multiple pickup groups, but the alerting is only done on the primary line and some of the phones are not in close proximity with each other which is why we need the notification on the phones.<br /><br />Thanks,<br />Kevin blackswansNov 2, 2009, 11:06pm PSTIs there a way to send syslog messages to a syslog server on CCM 6.1? I couldnt see them anywhere. 30 KonradStepniewskiNov 3, 2009, 12:28am PSTAs far as I know there is no option to send logs to external syslog server. You can setup some SNMP notification tho, all monitoring you have in RTMT. shane.orrNov 11, 2009, 7:31am PSTCUCM 6.1<br /><br />System - Enterprise Parameters<br /><br />Remote Syslog Server Name: Enter the name or IP address of the remote Syslog server that you want to use to accept Syslog messages. If server name is not specified, Cisco Unified Serviceability does not send the Syslog messages. Do not specify a Cisco Unified Communications Manager server as the destination because the Cisco Unified Communications Manager server does not accept Syslog messages from another server. <br /> Maximum length: 255 <br /> Allowed values: Provide a valid remote syslog server name that comprises of (A-Z,a-z,0-9,.,-) <br />Syslog Severity For Remote Syslog messages: Select the desired Syslog messages severity for remote syslog server. All the syslog messages with selected or higher severity level are sent to remote syslog. If remote server name is not specified, Cisco Unified Serviceability does not send the Syslog messages. <br /> This is a required field. <br /> Default: Error <br />eltelciscoserviceNov 11, 2009, 6:11am PSTI am installing a cluster for a customer who want's to use NIC teaming. According to SRND and release note CUCM supports it from version 6.1(2) but how to do it? I can't find anywhere a guide or a tiny note about how it is done.<br /><br />Can anyone help? 30 shane.orrNov 11, 2009, 7:04am PST....Addressed several times in the forums<br /><br /><A HREF="javascript:newWin('http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd43415')">http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd43415</A><br /><br /> manish.gupta@consiliuminc.comNov 9, 2009, 9:52pm PSTHI, <br />Please suggest , how to implement Toll Fraud Detection/Alerting.<br /><br />Thanks,<br />Manish 30 p.bevilacquaNov 10, 2009, 8:26am PSTAlready replied in another thread, please do not open duplicates. t00832112Aug 20, 2009, 12:10pm PSTHi all,<br /><br />I am preparing to upgrade my voice environment from 4.x to 7.x and had some questions that hopefully others that have been there can answer.<br /><br />1) In looking at the documentation, I do not see where CCM 4.1(3) will support IPCCX 7.x, nor do I see where IPCCX 4.0(4) will support CCM 7.x. Ideally, I would migrate IPCC first and do call manager at a later date. Based on this information, however, it does not appear to be possible.<br /><br />2) This is a huge undertaking, as I am planning to migrate CCM, IPCC and unity. Is there a 'best practices" order this should go in. The only one that, at least on the surface, does not appear to be dependant on the other factors is Unity (which is actually on 5.0(2) right now. I do have a Unity 4.2(1) box (VMO) that is an island unto itself, but I am going to be migrating those users to the 5.0(2) UM box and decommissioning the VMO server.<br /><br />I have not received a hard deadline in which to accomplish this, but it has been my desire, since i started, to migrate this environment away from 4.x. That being said, we cannot be more than 2 major versions behind, thus we would like to accomplish this before 8 comes out.<br /><br />I also "took it on the chin" (so to speak) with a Unity UM 4.2(1) Dom to Unity 5.0(2) Exchange 2007 migration/upgrade, in that I did not verify that VPIM would work in exchange 07 (prior to upgrading). Given that, I don't want to be caught off gaurd by any little gotcha's that I have not id'ed and that are not mentioned, or covered well, in the upgrade guide for these products. Can anyone speak to the caveats of this process, and what other things I need to be aware of, or that I need to watch out for.<br /><br />-Ronald Spencer 30 rob.huffmanAug 21, 2009, 5:31am PSTHi Ronald,<br /><br />I feel your pain my friend! These documents/Links below are sometimes over-looked but conatin significant UC upgrade Paths/strategies/recommendations. There is alot of info to weed through but will certainly save you from "taking it on the chin" again.<br /><br />System Installation and Upgrade Manual for IP Telephony Enterprise and Midmarket<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt701.pdf')">http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt701.pdf</A><br /><br /><br /><br />Cisco Unified Communications System Documentation<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm#Cisco_Unified_Communications_System')">http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm#Cisco_Unified_Communications_System</A><br /><br /><br /><br />Cisco Unified Communications Compatibility Tool<br /><br /><A HREF="javascript:newWin('http://tools.cisco.com/ITDIT/vtgsca/VTGServlet')">http://tools.cisco.com/ITDIT/vtgsca/VTGServlet</A><br /><br /><br />Hope this helps! And best of luck!<br />Rob t00832112Aug 21, 2009, 9:03am PSTHi Rob,<br /><br />Thanks for all the GREAT info. What is the best way to get the most out of the Compatibility tool? ( don't see any information on my current version (4.1(3)).<br /><br />-Ronnie rob.huffmanAug 21, 2009, 10:06am PSTHi Ronnie,<br /><br />You are most welcome my friend! The Compatibility Tool will use the new version (CUCM 7.x) and work backwards so to speak :)<br /><br />Make sense,<br />Rob<br /><br /> t00832112Nov 9, 2009, 12:06pm PSTHi Rob (and any other netpros that might want to chime in).<br /><br />Sorry to revive an old thread. I am finally able to dedicate some real time to the migration project. Are there any netpros that have accomplished this (4.1(3) to 7.0(2))?<br /><br />I am mainly interested in these details:<br /><br />- Should I update phone firmware to a mutually compatible version before upgrading?<br /><br />- Does anyone have experience with mocking this up in a test environment? I have tried to build 7.0(2) in VM and can (so long as i don't try to import my 4.1 data -which totally defeats the purpose of the exercise.)<br /><br />Thanks in advance.<br /><br />(If I should move this off into a new discussion, I will be more than happy to do so. rafaeljimenezNov 9, 2009, 6:55am PSTI would like to know if somebody knows a way to lock the ip phones in CME7, with a pin before place any call?.<br />I dont want use em or logout-profiles.<br />Thanks 30 adrsaagomNov 9, 2009, 6:59am PSTI think you can use Call Blocking.<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeblock.html')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeblock.html</A><br /><br />Hope it helps, if it does please rate.<br /><br />Best regards,<br /><br />- Adrián. rafaeljimenezNov 9, 2009, 7:15am PSTThat means that I need put working hours as after hours? rob.huffmanNov 9, 2009, 11:04am PSTHi Rafael,<br /><br />That is correct my friend :) In most cases people only want this type of Call Blocking for after hours, but in your case you would want to include your working hours in the "after Hours" as well.<br /><br />after-hours day day start-time stop-time <br /><br />Example: <br />Router(config-telephony)# after-hours day sun 0:00 23:59 <br /><br /> Defines a recurring period based on day of the week during which outgoing calls that match defined block patterns are blocked on IP phones <br /><br />•Enter beginning and ending times for call blocking, in an HH:MM format using a 24-hour clock. The stop- time must be greater than the start-time. The value 24:00 is not valid. If you enter 00:00 as a stop time, it is changed to 23:59. If you enter 00:00 for both start time and stop time, calls are blocked for the entire 24-hour period on the specified day. <br /><br /> <br />Cheers!<br />Rob rafaeljimenezNov 9, 2009, 11:24am PSTI had thought, but wanted a more accurate solution.<br />May be I will develop an xml apps for that purpouse.<br />Thanks. rob.huffmanNov 9, 2009, 7:10am PSTHi Rafael,<br /><br />Just to add another option to the good tips from Adrian (+5 points here my friend)<br /><br /><br />There is also this 3rd party product; <br /><br /><br /><A HREF="javascript:newWin('http://www.andtek.com/communications-products-lockout.html')">http://www.andtek.com/communications-products-lockout.html</A> <br /><br /><br />Hope this helps! <br />Rob <br />mperreault@compugen.comNov 9, 2009, 8:58am PSTI have an AA running on a 2811. When you call from PSTN to the AA and use DTMF to reach a user, the phone rings fine and the call can be established, however as soon as the call gets forwarded to the voicemail that is located on a unity connection machine off site the call goes silent and nothing happens. We are using AAR and having all Voicemail travel over pstn. Any thoughts? transcoding problem perhaps? walidazabNov 9, 2009, 4:08am PSTHi,<br /><br />My question is about using RSS feed in DMM designer. I learned that the DMP will check the RSS feed and update the ticker every 15 minutes. <br /><br />Does this mean that the DMP must have access to the Internet? Or DMM does that on its behalf and sends the DMP the content?<br /><br />Thanks emmanuel_sNov 6, 2009, 11:56pm PSTHi Everyone, <br /><br />Do anyone had experienced on this set-up:<br />Tandberg(H.323/SIP) Endpoint->Cat-3560(with PBR)->MPLS CE router1->WAN->remote MPLS CE router2-->Cat-6500(with PBR)<br /><br />ON this setup, Policy-Based Routing was applied in L3 core switches because each site has two WAN links, and we want to use the link with bigger BW. <br /><br />Problem: Tandberg endpoints in both ends can establish a call using SIP protocol. But, the call isn't established using H.323. Based on Tanberg, Q.931 & H.245 signalling doesn't reach end-to-end.<br /><br />Troubleshooting Done:<br />-Without PBR, the route defaults to smaller/congested WAN link, but both SIP/H323 calls can be established.<br />-With PBR, SIP calls are established via bigger BW WAN link. But H323 fails<br />-On extended ACL during call test, no match is made on tcp/udp ports rules (using sh access-list)<br /><br />Questions:<br />-Did I miss anythin on the ACL to handle H323 signaling traffic?<br />-Should I apply this command:<br />Router(config)# ip local policy route-map map-tag <br />and apply the PBR to loopback interface of this L3switch to enable policy-based routing for VoIP signaling packets? Isn't this applicable on packets originated only on this L3 switch?<br /><br />Thanks in advance for you help guys!<br /><br />Cheers,<br />Emmanuel<br /><br />Here's my PBR Config summary at Cat-3560 switch (this PBR is applied on VLAN interface where Tandberg belongs):<br />ip access-list extended h323-sip<br />permit tcp 10.37.64.0 0.0.0.15 eq 1720 10.33.7.0 0.0.0.255<br /> permit tcp 10.37.64.0 0.0.0.15 eq 1720 10.33.6.0 0.0.0.255<br /> permit tcp 10.37.64.0 0.0.0.15 10.33.7.0 0.0.0.255 eq 1720 <br /> permit udp 10.37.64.0 0.0.0.15 eq 1719 10.33.7.0 0.0.0.255<br /> permit udp 10.37.64.0 0.0.0.15 10.33.7.0 0.0.0.255 eq 1719<br /> permit tcp 10.37.64.0 0.0.0.15 10.33.7.0 0.0.0.255 range 15000 19999<br /> permit udp 10.37.64.0 0.0.0.15 10.33.7.0 0.0.0.255 range 15000 19999<br /> permit ip 10.37.64.0 0.0.0.15 10.33.7.0 0.0.0.255<br /><br />route-map h323-sip permit 10<br /> match ip address h323-sip<br /> set ip next-hop 10.37.0.14 30emmanuel_sNov 8, 2009, 8:31pm PSTHi Guys, <br /><br />Anyone who can give a feedback if any PBR issues with H.323?<br /><br />Thanks in advance!<br /><br />Cheers, <br />Emmanuelphwang123Oct 18, 2009, 5:23pm PSTHi,<br /><br />Fresh install from 7.1.2 Unity connection DVD. Then upgraded to Unity connection 7.1.3 by downloading from CCO.<br />7.1.3 Unity connection release notes mention that MWI is able to send message counts to IP phones when integrated with CUCM (7.1.3) using SCCP.<br />I have the above setup and under user -> edit -> Message Waiting Indicator. There are no options to check a box "Send message count".<br /><br />However, there is an option to send message counts under the system phone integration and I have checked that box. But the phone (7970) only displays "You have Voicemail".<br /><br />Thanks<br /> 30 rob.huffmanOct 19, 2009, 4:39am PSTHi Paul,<br /><br />Sadly the "Message Counts" feature is done via an Announcement (Voice) when checking messages. There is no visual "count" shown on the phone display;<br /><br />Message Counts<br /> <br />You can specify the types of messages for which Cisco Unity Connection "announces" count totals when users check messages by phone. <br /><br />As applicable, do the procedures in this section for user accounts, or for a template that you can use to create user accounts. Users can also use the Cisco Unity Assistant to specify the message counts that they want to hear. <br /><br />•To Specify Which Message Counts Cisco Unity Connection Plays for an Individual User or Template <br /><br />•To Specify Which Message Counts Cisco Unity Connection Plays for Multiple User Accounts at Once <br /><br />To Specify Which Message Counts Cisco Unity Connection Plays for an Individual User or Template <br /><br /><br />--------------------------------------------------------------------------------<br /><br />Step 1 In Cisco Unity Connection Administration, find the user account or template that you want to edit. <br /><br />Step 2 On the Edit Menu, click Playback Message Settings. <br /><br />Step 3 On the Playback Message Settings page, under For New Messages Play, check or uncheck any or all of the following check boxes to specify which message counts Connection plays before each new message: <br /><br /><br />Message Count Totals Connection announces the total number of all messages (voice, email, and receipt messages). <br /> <br />Voice Message Counts Connection announces the number of voice messages. <br /> <br />Email Message Counts Connection announces the number of email messages. <br /> <br />Fax Message Counts Connection announces the number of fax messages. <br /> <br />Receipt Message Counts Connection announces the number of receipts. <br /> <br /><br />Step 4 In the For Saved Messages Play section, check the Saved Message Count check box to have Connection announce the total number of all saved messages (voice, email, and receipt messages). <br /><br />Step 5 Click Save. <br /><br />From this good doc;<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmac040.html#wp1277446')">http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmac040.html#wp1277446</A><br /><br /><br />Hope this helps! <br />Rob phwang123Oct 19, 2009, 1:28pm PSTHi Rob,<br /><br />Thanks for your reply. But please see these release notes for unity connection 7.1.3 <br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/713cucrn.html#wp460601')">http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/713cucrn.html#wp460601</A><br /><br />This is a new feature.<br /> javalencOct 19, 2009, 2:14pm PSTYeah, it's a new feature. <br />So new that for the time being no available phone model supports it.<br />Also, note that the info you posted is for CUCMBE, standalone CUC will require a SIP trunk for the message count info to be exchanged with CUCM.<br /><br />I can't find any info on which phones will support it, but probably the feature is going to be for the next generation of IP Phones.<br /><br />HTH<br /><br />java<br /><br /><i>if this helps, please rate</i><br /><br /><A HREF="javascript:newWin('http://www.cisco.com/go/pdihelpdesk')">www.cisco.com/go/pdihelpdesk</A> rob.huffmanOct 20, 2009, 5:57am PSTHi Paul,<br /><br />Well, you learn something new every day :) +5 points for posting this up as I had not seen this new feature. In the Unity release notes for this Message Count feature it indicates support on "newer" IP Phone models (as Java nicely noted) of which, the 7970 would not be considered "newer". Sadly it does not specify what exactly these models are :( I will find out if I can and post back with the results<br /><br />It may take awhile.<br /><br />Cheers!<br />Rob<br /><br />phwang123Oct 25, 2009, 2:41pm PSTHi Rob,<br /><br />I have tested this new feature on 7970, 7960 and 7965 (all not working).<br /><br />Paul s.casperNov 8, 2009, 5:23am PSTOne thing I have noticed is when this is enabled it increases your MWI Traffic. Looks like any time a new message is left or a message is deleted it sends a MWI message regardless of the current MWI state. Guess that makes sense since it is supposed to be changing counts on the phone. rafaeljimenezNov 7, 2009, 11:47am PSTI read several docs about the dhcp manual bindings. Im not even tried yet but can somebody tell me which is right(hardware-address or client-indentifier) for Cisco IP Phones?.<br /><br />Thanks. 30 p.bevilacquaNov 7, 2009, 11:52am PSTclient-identifier, ad you have to add like 01 at the end.<br />Never got to understand what hardware-address does and why doesn't work. rafaeljimenezNov 7, 2009, 12:22pm PSTPaul, the 01 is at the end or at the begining of the mac ?.<br /><br />Paul, I have one of those "nice" user that do not wat vlans in the network. Is a 25 ip phones and 30 pcs, "corportate policy" he said....<br />I had to convince him to use dhcp for the ip phones. <br />Im looking for a way to give ip addr to the ip phones only. <br />Because there is only one vlan I dont want the dhcp lease ips to the pcs, only for ip phones.<br />Manual bindings may be, but also I need some docs for dhcp class.<br />Can you give some ideas?.<br />Thanks. p.bevilacquaNov 7, 2009, 12:53pm PSTToo bad, users that think they know everything = big problem. You should really tell that unless phones are in vlan, it will not work.<br /><br />Anyway I don't think you need class just client-identifier, do show ip dhcp server bindings you will see the correct mac format to use.<br /><br /> rafaeljimenezNov 6, 2009, 10:58am PSTI have an UC520W-8U-4FXO-K9 with the CME 7.0.3 version. The Unity is 3.2.1. I want upgrade the unity to 7.0.3 with Spanish language, but Im having problems with the language payload file. It looks like the uc520w doesnt support unity 7.0.3. This the error message:<br /><br />"Validating payloads match registered checksums...<br /> - cue-vm-es_CO-langpack.ise.7.0.3.prt1 .................................error<br />ERROR: Payload checksum [cfc139ef4ce38632063c5205a6d13947] does not match registered payload checksum [bd4694cdc62592978eefe2b158e07d75] for cue-vm-es_CO-langpack.ise.7.0.3.prt1"<br /><br />Its possible get the right file with the rigth checksum ?<br />Thanks. 30 p.bevilacquaNov 6, 2009, 11:03am PSTThis is something cisco has forgot or not documented, the files are not compatible.<br /><br />I resolved the issue doing a clean install using the CUE files for the 1861. At some point, you will see that the Spanish language file, has the same exact name, but different checksum! rafaeljimenezNov 6, 2009, 11:10am PSTThe clean installation works fine for US payload. the problem is with the Spanish payload.<br />I realize for now the UC520 only support the US version of unity 7.0.3.<br />What do you think about it?.<br />Thanks p.bevilacquaNov 6, 2009, 11:14am PSTWhat I told you above, use CUE file for the 1861 and you can support any language.<br /><br />Really a poor move by Cisco in this case. rafaeljimenezNov 6, 2009, 11:17am PSTI will try and I will let you know, thanks.<br /> rafaeljimenezNov 7, 2009, 11:37am PSTPaul, how can I get the unity files for a 1861?.<br />In download software link, there is not diferentiation for routers, just for AIM, NM and NME modules.<br />Any way your information about the 7.0.3 version is good.<br />Thanks. rob.huffmanNov 6, 2009, 11:27am PSTHi Rafael,<br /><br />I'm sure my friend Paolo is correct (+5 points buddy)<br /><br />I ran into this problem with the Swedish and German language files as well :(<br /><br />Swedish;<br /><br /><A HREF="javascript:newWin('http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd33d55/0#selected_message')">http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd33d55/0#selected_message</A><br /><br />German;<br /><br /><A HREF="javascript:newWin('http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4047b/0#selected_message')">http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd4047b/0#selected_message</A><br /><br /><br />Cheers!<br />Rob rafaeljimenezNov 7, 2009, 11:40am PSTWorks for Spanish too!.<br />Thanks.<br /> p.bevilacquaNov 7, 2009, 11:41am PSTYes? What you did exactly ? Because to be honest with you, I don't remember from which exact zipfile I had extracted the files that worked on the UC520 CUE. rafaeljimenezNov 7, 2009, 12:26pm PSTI did a clean install of the Unity 7.0.4 version (the Rob´s link).<br /> serdarbNov 4, 2009, 1:18pm PSTAny idea why I cannot ping the AIM-CUE ? <br />thanks<br /><br /><br />interface Service-Engine0/0<br /> ip address 10.224.32.17 255.255.255.252<br /> service-module ip address 10.224.32.18 255.255.255.252<br /> service-module ip default-gateway 10.224.32.17<br />!<br /><br />#ping 10.224.32.18<br /><br />Type escape sequence to abort.<br />Sending 5, 100-byte ICMP Echos to 10.224.32.18, timeout is 2 seconds:<br />.....<br />Success rate is 0 percent (0/5)<br /> 30 p.bevilacquaNov 4, 2009, 1:33pm PSTCheck that module is running, via service-module session. blackswansNov 4, 2009, 10:46pm PSTI can make session to module, and also it says up when I check it. p.bevilacquaNov 5, 2009, 2:06am PSTWhen is session, check with the show commands, thta the addresses are right. hythamhadadNov 5, 2009, 2:33am PST<br />Hi,<br /><br />Check to have an ip route to the service module ip address with subnet /32 and output interface service engine<br /><br /><br />thanks & best Regards<br />Hytham Hadad p.bevilacquaNov 5, 2009, 2:37am PSTThat should not be necessary, because a dedicated subnet is being used, not unnumbered.<br /><br />However, I agree that unnumbered using a voice VLAN address is a better choice. blackswansNov 5, 2009, 3:19am PSTI reloaded the module and it is ok now :) interesting... p.bevilacquaNov 5, 2009, 3:35am PSTWhy you should ?<br />Either use explicit or unnmbered, as recommended by configuration guides. hythamhadadNov 7, 2009, 10:29am PST<br />Hi Paolo<br /><br />thanks for our note p.bevilacquaNov 7, 2009, 10:49am PSTYou are welcome, please remember to rate useful posts with the scrollbox below. gariusmarNov 6, 2009, 5:46am PSTHi, We have a MoH problem. When we place a call internally direct from Phone to Phone or a call from external over a CTI routepoint thru an IVR to a phone MoH works fine. In the Wireshark trace you could see following message for starting multicast "StartMulticastMediaReception".<br />But when we make a internal call from one phone over a CTI route point thru an IVR to a phone then we get no music on hold. In this case the Wireshark message for starting Multicast is different "StartMediaTransmission". <br /><br />Thank`s<br /><br />Martin<br /><br /> jhon.giraldo@getronics.comApr 23, 2009, 3:41pm PSTHi,<br />Recently I installed DMS 5.0.2 and DMP-4400G for Digital Signage. Now I am running a Flash application that is embedded into a HTML page, but sometimes the DMP does not show the content of the flash, the LCD shows a temporary error; this error never occurs when I use a standard PC with any Internet browser to display the same content. The webmaster says that DMP does not have an updated time and date. Do you know how to change the local time and date of the DMP-4400G.<br /><br />Thanks for your help.<br /><br /> 30 tdeleonApr 26, 2009, 7:51pm PSTJhon,<br /><br />There are couple of things...<br /><br />1. The DMP 4400G has a internal clock but at this time there is no way to change the date & time on the DMP 4400G.<br />What does the date & time have to do with the Flash Content anyway?<br /><br />2. What version & type of Flash is being used for this embedded Flash content? Is the correct version selected & configured on the DMP?<br /><br />Cheers!<br /><br />T.<br /><br /><br /><br /><br /> k_vishweshJul 1, 2009, 2:29am PSTHi T,<br />Currently time on the DMP cannot be reset to new , this is because the timer is encoded with in the fimrware and there is no access to the firware to change the time.<br />Bad luck, tdeleonJul 1, 2009, 5:15am PSTK,<br /><br />I am already aware of the clock issue on the DMP. I am awaiting reply from the customer on the Flash content info and the reasons why time & date are relevant to the flash failure...<br /><br />T. bryn.thomasNov 5, 2009, 9:36am PSTHi,<br /><br />We are experiencing the same problem we are using a web server and some simple html with java script to display date and time. This is pulling local time of the DMP and not server time hence being incorrect.<br /><br />Regards,<br /><br />Bryn muzafarabdNov 5, 2009, 8:54am PSTI would like to know if anybody have had any experience with using VIC-4FXS/DID with Malaysia's service provider TM's analog DID service?<br /><br />Is it fully funtional? iventuriniMar 31, 2009, 3:51am PSTHi, i am trying to implement mobile connect and mobile access. I have succesfully configured mobile access but i have some trouble with mobile connect.<br />I have UC 6.1 and I have followed the 9 steps int the guide. <br /><br />1. When i configure the softkey template to my phone the mobility button says "???".<br /><br />2. When i press it a message that says "mobile connect enabled" appers but it doesnt work. My mobile phone does not ring.<br /><br />3. If i am in the middle of a Call and press the "???" button, a message that says "1. Send call to mobile phone" appears. If i select it a message that says "The remote destination have not been found".<br /><br />The remote destination is associatted to my line. "Mobile phone" is not checked and "Enable mobile connect" is.<br /><br />The remote destination profile that is related to this remote destination is associatted with my user.<br /><br />Any ideas?<br /><br />Thank you in advance.<br /><br /><br /> 30 roger.kallbergApr 17, 2009, 5:01am PSTFirst of all to get rid of the "???" you should check the version of the phone load that you have. On IPC version prior to 7.0 this was the case, never seen it on a hard phone tough. Next the expected behavior of the softkey when on-hook is as you describe it. It’s not supposed to ring when you press it in this state. It just checks if mobile connect is on, ie if the “Enabled Mobile Connect” checkbox is ticked. To get the function that you ask for you need to tick the “Mobile Phone” and the “Enabled Mobile Connect” checkboxes.<br /><br />Apart from that you also need to set the owner of your device (phone), that’s how the RDP is connected to your user and also do a check if the line association checkbox is ticked in the RD.<br /><br />Good luck iventuriniApr 21, 2009, 1:10pm PSTI am using IPC 2.1.4.0<br />Do you in which version is this issue fixed?<br /><br />Thank you in advance roger.kallbergNov 5, 2009, 4:22am PSTIt's fixed in any CIPC 7.x version .francisco.lucenaNov 3, 2009, 3:31am PSTHi I have thinking about upgrading my CUCM 7.1.2 to CUCM version 7.1.3.<br /><br />Are there any inconvenient of make it? I will obtain some benefits with this upgrade or I will obtain some inconvenients?<br /><br />Is it a good idea upgrading this version?<br />Thanks,<br /><br />Fran 30 sunishnairNov 3, 2009, 9:21am PSTHi,<br /><br />If you going for the upgrade u will get some benefits, for that u can go through SRND, release notes etc... there u can see the what is the additional features added in the 7.1.3.<br /> <br /> <br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/docguide/7_1_3/dg713.html')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/docguide/7_1_3/dg713.html</A><br /><br />Cisco Unified Communications Manager Software Compatibility Matrix<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html</A><br /><br />Cisco Unified Communications Manager Documentation Guide for Release 7.1(3)<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/docguide/7_1_3/dg713.html')">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/docguide/7_1_3/dg713.html</A><br /><br />francisco.lucenaNov 4, 2009, 7:03am PSTOk thank you for your answer.<br /><br />I try to upgrade to CUCM 7.1.3 version.<br />I think that this version it´s very good.<br /><br />Regards asif.rehmanNov 3, 2009, 1:33am PSTHi Folks,<br /> <br />Recently we upgraded our CUCM Cluster from 6.1.2 to 7.1.2 and every thing seems to be fine but we have a little problem now. We are connected to Avaya CM by a SIP trunk and it was working fine but after the upgrade we are unable to see their caller id and name on our Cisco IP Phones and it shows "Private" instead of caller-id /name only, while calls from Cisco to Avaya are perfect. On the Avaya Cluster they also have Cisco 7945 series IP Phones running SIP firmwares which were initially converted from SCCP to SIP by us and then handed over to them so i am guessing its a firmware issue since all the phones on CUCM Cluster upgraded their firmware from 8.3 to 8.5 and the Cisco Phones on avaya side are still on 8.3 since they are no more under Cisco CUCM. Any ideas ?<br /> <br />Regards,<br /> <br />Asif 30 abdulbaseerNov 3, 2009, 12:07pm PSTIt may sound reomte but did you check your configuration for translations and route points.<br /><br />Do you have any phones that may be configured on different routes, partitions etc on the upgraded cucm that is working or displaying caller ID.<br /><br />Some times instead of using translation you may want to use CTI port that will allow the passing of call id (thinking out loud)<br /><br />Good luck,<br />Baseer. asif.rehmanNov 3, 2009, 9:14pm PSTActually we are using a sip trunk only to route all calls to the Avaya side and every thing between the CUCM Domain is good but only issue is calls coming from Avaya side Cisco SIP Phones dont show up their caller id's and shows "Private" only.<br /><br />I have verified all settings under route pattern, sip trunk and incoming caller id is set to default no changes in the configuration.kechengpcOct 29, 2009, 11:06pm PSTWhat's CUWL bundle configuration? How can choose? 30networkwareOct 31, 2009, 4:55am PSTplease use cisco dynamic configuration tool.<br /><A HREF="javascript:newWin('http://www.cisco.com/web/ordering/or13/or8/ordering_ordering_help_dynamic_configuration_tool_launch.html')">http://www.cisco.com/web/ordering/or13/or8/ordering_ordering_help_dynamic_configuration_tool_launch.html</A><br /><br />actually CUWL is An easy way to provide a basket of client-side Cisco UC applications in a single part number.<br /><br />please rate if helps paul.reckNov 1, 2009, 9:31pm PSTHi there,<br /><br />Essentially it's a method of Licensing per user rather than per device and it opens up the options to easily add other UC applications besides dial tone. There are now four different levels of CUWL. Business Edition, Entry Edition, Standard Edition and Professional Edition. The following document has a table detailing what comes with each.<br /><br /><A HREF="javascript:newWin('http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/product_solution_overview0900aecd806cc7a4.html')">http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/product_solution_overview0900aecd806cc7a4.html</A><br /><br />So if you were to purchase, for example, a CUWL standard licence for each of your users they would receive<br /><br />Call Control for one Cisco IP Phone<br />Messaging (eg Unity or Unity Connection)<br />Soft Client (either IP Communicator or Personal Communicator)<br />Mobility (Single Number Reach)<br />Presence.<br /><br />The professional level provides for pretty much the full suite of Cisco UC offerings. <br /><br />A few important things to remember is that 3 years of UCSS is mandatory unless your a government or education organisation where 1 year is required, CUWL on CUCM requires a minimum of 100 users, and you can't mix the two licensing models (ie CUWL and a la carte DLUs) though you can mix the CUWL editions, eg 20 Professional and 100 Standard.<br /><br />Hope this helps,<br /><br />Paul sushil.katre@wipro.comNov 3, 2009, 8:07pm PSTHi,<br /><br />In addition to the information provided by Paul, please bare in mind, that you can not have Al-a-Cart and CUWL mixed in your setup.<br /><br />So today if you decide to go for Standard CUWL and tomorrow if you want to add MeetingPlace Express (10 ports only), you'll have to upgrade to professional, becuase you can not purchase MPE al-a-carte. <br /><br />So you should be very clear what you want to have today and in near future.<br /><br />-> SushilkechengpcNov 3, 2009, 12:54am PSTIf buy LIC-CM7.1-7816=, but can't buy MCS7816I4-K9-CMC2, which model can I direct buy from IBM? 30 sushil.katre@wipro.comNov 3, 2009, 8:03pm PSTHi,<br /><br />You need to first decide whether you want a server from Cisco or from HP/IBM. Then you decide what part numbers to procure.<br /><br />If you have already purchased LIC-CM7.1-7816, I don't think you'll be able to use it with IBM 7816 equivalent server, untill Cisco finds some way to convert that license in to the software which you would have purchased for IBM server. <br /><br />-> Sushil')