getXML('<?xml version="1.0" encoding="UTF-8"?><ActiveMessages>Network Management14678<Community id=".ee6b2b0" title="Networking Professionals">  <Forum id=".ee719fc" title="Network Infrastructure"><Topic id=".ee71a02" private="" title="Network Management"><Conversation id=".2cd4f35f" messages="1" subscribed="yes" title="Using SNMP to Monitor Cisco Nexus 5000"><Message attachment="no" canreply="yes" id=".2cd4f35f" level="">            <Author authinfo=" FLAIR DATA SYSTEMS INC">brian.lovelady</Author><Timestamp>Nov 17, 2009, 8:34am PST</Timestamp><Msgbody>Hello, &lt;br /&gt;&lt;br /&gt;I would like to know which specific OIDs to use to monitor the following using SNMP on a Nexus 5000: &lt;br /&gt;&lt;br /&gt;- CPU total utilization &lt;br /&gt;- Power Supply status &lt;br /&gt;- Chassis Fan status &lt;br /&gt;&lt;br /&gt;The Nexus is quite different from other Cisco devices - any help will be appreciated! </Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" editable="yes" id=".2cd4f35f/0" level="1.">            <Author authinfo=" V">yjdabear</Author><Timestamp>Nov 17, 2009, 9:30am PST</Timestamp><Msgbody>This Cacti template has the OID for CPU util, which is nothing unusual (1.3.6.1.4.1.9.9.109.1.1.1.1.8 from CISCO-PROCESS-MIB):&lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://forums.cacti.net/about34031.html&apos;)"&gt;http://forums.cacti.net/about34031.html&lt;/A&gt;</Msgbody><Attachment/></Message></Reply></Replies></Conversation><Conversation id=".2cd4f350" messages="1" subscribed="yes" title="generating a lic "><Message attachment="no" canreply="yes" id=".2cd4f350" level=""><Author authinfo=" DIMENSION DATA">rafiek.buffkins</Author><Timestamp>Nov 17, 2009, 8:16am PST</Timestamp><Msgbody>Hi Guys,&lt;br /&gt;&lt;br /&gt;Can someone provide me with the link to produce a license file for LMS 3.2?&lt;br /&gt;&lt;br /&gt;Need to generate on for a customer.&lt;br /&gt;&lt;br /&gt;Thanks.&lt;br /&gt;</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" editable="yes" id=".2cd4f350/0" level="1.">            <Author authinfo=" V">yjdabear</Author><Timestamp>Nov 17, 2009, 9:12am PST</Timestamp><Msgbody>You&apos;ll need to have your LMS PAK number(s) handy, then go to &lt;A HREF="javascript:newWin(&apos;http://cisco.com/go/license&apos;)"&gt;http://cisco.com/go/license&lt;/A&gt; and log in with your CCO ID.&lt;br /&gt;&lt;br /&gt;The PAK should be printed on the label on your LMS box.</Msgbody><Attachment/></Message></Reply></Replies></Conversation><Conversation id=".2cd4d9e1" messages="6" subscribed="yes" title="Wireless User Tracking"><Message attachment="no" canreply="yes" id=".2cd4d9e1" level="">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 2, 2009, 9:22am PST</Timestamp><Msgbody>LMS 3.2 (W2003). &lt;br /&gt;No idea about WLSE, WLC or AP&apos;s, sorry :-(&lt;br /&gt;We have done a discovery, ignoring AP. They say that MAC&apos;s from wireless clients are seen from switches as a hub or switch no Cisco, and they want to see it as a UT, with their IP and MAc address from AP, is that right???&lt;br /&gt;I don&apos;t know if the resolution is possible because of no idea about AP... </Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4d9e1/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 2, 2009, 9:34am PST</Timestamp><Msgbody>If you have standalone APs, then you can enable wireless user tracking directly from the APs under Campus Manager &gt; Admin &gt; User Tracking &gt; Acquisition.  This is enabled by default.  If you have a WLSE, you can disable direct acquisition from APs, then make sure your WLSEs are in DCR with correct HTTP credentials, and Campus will automatically synchronize those users.&lt;br /&gt;&lt;br /&gt;If, however, you are using WLC/WCS with LWAPPs, then LMS management will not be possible.  Those wireless users will show up, but they will show up as being connected to the wired switch to which the LWAPPs connect (unless trunking is used, then they may not show up at all).</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d9e1/1" level="1.1">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 2, 2009, 9:45am PST</Timestamp><Msgbody>Thanks for all.&lt;br /&gt;But what they want, and it seems it doesn&apos;t do, is to show up the wireless client as being connected to the wired switch, at least, it is what I understand they want.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d9e1/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 2, 2009, 9:47am PST</Timestamp><Msgbody>You&apos;ll need to provide more information, then.  As I said, this will only happen in LWAPP case if the switch ports are not configured for trunking.  If they are configured for trunking, then you will have to configure User Tracking to acquire end hosts on those trunk ports.  This is also done under Campus Manager &gt; Admin &gt; User Tracking &gt; Acquisition.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d9e1/3" level="1.1.1.1"><Author authinfo=" UNITRONICS COMUNICACIONES SA">cmartinvalle</Author><Timestamp>Nov 3, 2009, 4:08am PST</Timestamp><Msgbody>The scenario is this: they don&apos;t have LWAPP and they have a WLSE, so we have APs exclude from DCR in LMS Common Services and, in user tracking acquisition, we have unchecked the option "enable user tracking in access points".&lt;br /&gt;The strange thing is that APs&apos; MAC addresses don&apos;t show up in the User Tracking as a device connected to a switch! What is the reason of this behaviour?&lt;br /&gt;Also, we have WLSE added to our DCR and SNMP community configured in DCR credentials. Is mandatory to configure HTTP/HTTPS user and password as well?&lt;br /&gt;Many thanks.&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d9e1/4" level="1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 3, 2009, 9:35am PST</Timestamp><Msgbody>As I said, if the APs are connected to switches via trunk ports, then UT will not acquire users on those ports, you need to allow trunk port acquisition on those ports.&lt;br /&gt;&lt;br /&gt;Yes, it is required to add HTTP credentials to DCR for your WLSEs if you want the Wireless end user report to work.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d9e1/5" level="1.1.1.1.1.1">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 17, 2009, 9:10am PST</Timestamp><Msgbody>Hi, finally, we created user and configured HTTP, but nothing happens.&lt;br /&gt;See attached file, please.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) WLSE.docx&lt;br /&gt;</Msgbody><Attachment><Document><FileName>WLSE.docx</FileName><DocID>123683</DocID><ContentType>application/vnd.openxmlformats-officedocument.wordprocessingml.document</ContentType><InternalType>unknown</InternalType><Size>177186</Size><ExpirationDate>11/17/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f364" messages="1" subscribed="yes" title="Boot from flash problem"><Message attachment="no" canreply="yes" id=".2cd4f364" level=""><Author authinfo=" HigherOne">pener1963</Author><Timestamp>Nov 17, 2009, 8:38am PST</Timestamp><Msgbody>Hello,&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;We have a 4506 switch that when I boot it up goes  directly to Rommon. But I am getting an error:&lt;br /&gt;&lt;br /&gt;******** The system will autoboot now ********&lt;br /&gt;&lt;br /&gt;&lt;br /&gt; config-register = 0x2102 &lt;br /&gt; Autobooting using BOOT variable specified file.....&lt;br /&gt;&lt;br /&gt; Current BOOT file is --- cat4500-ipbasek9-mz.122-53.SG.bin &lt;br /&gt; Invalid filename cat4500-ipbasek9-mz.122-53.SG.bin. It must begin with device name.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Here is the out put of the dir command:&lt;br /&gt;Switch#dir&lt;br /&gt;Directory of bootflash:/&lt;br /&gt;&lt;br /&gt;    5  -rwx    16169468  Feb 11 2000 08:16:10 +00:00  cat4500-ipbasek9-mz.122-53.SG.bin&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Here is the boot coammnds from the running-config:&lt;br /&gt;&lt;br /&gt;boot-start-marker&lt;br /&gt;boot system flash cat4500-ipbasek9-mz.122-53.SG.bin&lt;br /&gt;boot-end-marker&lt;br /&gt;!&lt;br /&gt;&lt;br /&gt;I want the switch to boot from the image file but I am doing something wrong.&lt;br /&gt;&lt;br /&gt;Any help very much appreciated,&lt;br /&gt;&lt;br /&gt;Pedro</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" editable="yes" id=".2cd4f364/0" level="1.">            <Author authinfo=" V">yjdabear</Author><Timestamp>Nov 17, 2009, 9:08am PST</Timestamp><Msgbody>Is "boot system flash cat4500-ipbasek9-mz.122-53.SG.bin" in startup-config?&lt;br /&gt;&lt;br /&gt;Or, try "boot system flash bootflash:cat4500-ipbasek9-mz.122-53.SG.bin" in the startup-config.</Msgbody><Attachment/></Message></Reply></Replies></Conversation><Conversation id=".2cd4f343" messages="0" subscribed="yes" title="LMS 3.2 discovery issue"><Message attachment="no" canreply="yes" id=".2cd4f343" level="">      <Author authinfo="network consultant, NCR">ppoiron</Author><Timestamp>Nov 17, 2009, 7:53am PST</Timestamp><Msgbody>Hello,&lt;br /&gt;&lt;br /&gt;I just installed a new LMS 3.2 on a new station under Windows2003 in replacement of a LMS 2.6 under Windows2000.&lt;br /&gt;&lt;br /&gt;I got an issue on the devices discovery process.&lt;br /&gt;&lt;br /&gt;Normally, I should have 225 devices (found by LMS 2.6) and I got only about half of them.&lt;br /&gt;&lt;br /&gt;I tried many configurations on the discovery settings without any success.&lt;br /&gt;&lt;br /&gt;May be I missed something ?&lt;br /&gt;&lt;br /&gt;Could you please help me ?&lt;br /&gt;&lt;br /&gt;Thanks</Msgbody> <Attachment/></Message></Conversation><Conversation id=".2cd4f282" messages="2" subscribed="yes" title="Wrong CDP data in Campus Manager"><Message attachment="no" canreply="yes" id=".2cd4f282" level=""><Author authinfo=" UNITRONICS COMUNICACIONES SA">cmartinvalle</Author><Timestamp>Nov 17, 2009, 12:33am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;we have a LMS 3.2 in a Windows server. In Campus Manager, some CDP neighbours are shown as wrong. In some cases they are shown with their IP address instead of their name (they are added in DCR with their name!!) and in other cases, the neighbour is other device different than the real one.&lt;br /&gt;What is the reason for this behaviour?</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f282/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 17, 2009, 5:44am PST</Timestamp><Msgbody>Sounds like either a bug, or bad data in the ani database.  I haven&apos;t seen any topology problems yet in our 3.2 installations, so it could be something in your topology has messed up the database.  Make sure all devices have a unique sysName (i.e. hostname+domain name).  If not, then you can get similar behavior to what you are describing.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f282/1" level="1.1" new="yes"><Author authinfo=" UNITRONICS COMUNICACIONES SA">cmartinvalle</Author><Timestamp>Nov 17, 2009, 7:22am PST</Timestamp><Msgbody>I have checked that devices implied in the problem had different hostnames and I have reinitialized ANI database and problem still persists so I&apos;m going to open a TAC case.</Msgbody><Attachment/></Message></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f321" messages="0" subscribed="yes" title="DFM alerts"><Message attachment="no" canreply="yes" id=".2cd4f321" level=""><Author authinfo="NETWORK ENGINEER CONTRACTO">bryantsteve</Author><Timestamp>Nov 17, 2009, 6:57am PST</Timestamp><Msgbody>I&apos;m working on making adjustments to email notifications. I&apos;m getting backupactivate notifications from c2811 router with ISDN T1 connection everytime a phone call is established. I have to completely remove the device for DFM monitoring to prevent email floods, my preference being to monitor this device for other activity and disable these false alerts. Thanks  </Msgbody> <Attachment/></Message></Conversation><Conversation id=".2cd4ed45" messages="2" subscribed="yes" title="LMS 3.2 - DataCollection schedule doesn&apos;t start"><Message attachment="no" canreply="yes" id=".2cd4ed45" level="">            <Author authinfo=" ENBW REGIONAL AG">lo.mueller</Author><Timestamp>Nov 12, 2009, 11:49pm PST</Timestamp><Msgbody>Hi there,&lt;br /&gt;&lt;br /&gt;in our systems (LMS 3.2 on Solaris 10 with about 1400 managed devices) we&apos;re having severe problems with scheduled start of data-collection.&lt;br /&gt;&lt;br /&gt;DC does not start at scheduled time.&lt;br /&gt;Troubleshooting steps performed:&lt;br /&gt;- Reinit of Campus-DB&lt;br /&gt;- Manual start of DataCollection&lt;br /&gt;  -&gt; starts running and ends successfully&lt;br /&gt;  -&gt; after that scheduled DC doesn&apos;t start&lt;br /&gt;  -&gt; also manual DC does not start&lt;br /&gt;- With maximal debugging only the following entries can be found in ani.log&lt;br /&gt;&lt;br /&gt;*****&lt;br /&gt;&lt;br /&gt;2009/11/13 08:42:40 RequestProcessor-10 ani CoreServiceModule: This is a full data collection 2009/11/13 08:42:40 RequestProcessor-10 ani WARNING AniLoadConfiguration: Discovery settings changed. Discovery restart requested. 2009/11/13 08:42:40 RequestProcessor-10 ani WARNING AniLoadConfiguration: rs.message--&gt; Validating License... 2009/11/13 08:43:25 DFMPoller ani AniTimeLine: normal wakeUp 2009/11/13 08:43:25 DFMPoller ani AniTimeLine: Setting timeline to running 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: ...isEnabled property of DFMPoller is set as :on 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: DFM Poller is enabled, it will poll if a refresh is required / if any clients are open 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Starting performScheduleFunction of DFM Poller Fri Nov 13 08:43:25 CET 2009 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: DFM Data refresh required check returns :false prevpolltime:Fri Nov 13 07:54:40 CET 2009 current time:Fri Nov 13 08:43:25 CET 2009 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from&lt;br /&gt;isDFMDataRefreshRequired(): False&lt;br /&gt;2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from&lt;br /&gt;TopoClientFinder.anyN_HopViewOpen(): False(checking topo necessary) 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from&lt;br /&gt;TopoClientFinder.anyTopoClientOpen(): false&lt;br /&gt;2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Not executing DFMPoller because neither Topology clients nor N Hop clients are open 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: ....so not updating Poll Time, as poll didnt actually happen 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Total memory: 225591296 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Free memory: 73514784 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: starting sleep until: Fri Nov 13 08:49:30 CET 2009 because: Periodic sleep 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Setting timeline to idle Validating License... Validating License... Validating License... Validating License...&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;*****&lt;br /&gt;&lt;br /&gt;We do not use DFM-Application (no sync between CS and DFM).&lt;br /&gt;&lt;br /&gt;Do we run into a known problem?&lt;br /&gt;Any suggestions for further troubleshooting?&lt;br /&gt;&lt;br /&gt;Best Regards&lt;br /&gt;&lt;br /&gt;Lothar&lt;br /&gt;</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4ed45/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 13, 2009, 8:17am PST</Timestamp><Msgbody>Post the daemons.log, and full ani.log after a successful manual Data Collection.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ed45/1" level="1.1" new="yes">            <Author authinfo=" ENBW REGIONAL AG">lo.mueller</Author><Timestamp>Nov 17, 2009, 6:32am PST</Timestamp><Msgbody>I just sent the logfiles via eMail (as logfiles contain confidential data).&lt;br /&gt;&lt;br /&gt;Best Regards&lt;br /&gt;&lt;br /&gt;Lothar</Msgbody><Attachment/></Message></Reply></Reply></Replies></Conversation><Conversation id=".2cd4ec27" messages="12" subscribed="yes" title="LMS 3.0.1 "><Message attachment="no" canreply="yes" id=".2cd4ec27" level="">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 12, 2009, 9:26am PST</Timestamp><Msgbody>Hey clarke,&lt;br /&gt;&lt;br /&gt;i have running LMS 3.0.1 with Dec 2007 update,it running fine with discovewred devices (6500 series)In discovery summary i see reacheable devices 17 and unreacheable devices XX,The unreacheable devices are not the seperate devices but they are the interfaces of the reacheable device.&lt;br /&gt;Is it the normal thing or it should&apos;nt ???.  </Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 9:39am PST</Timestamp><Msgbody>This is CSCsm66330.  The recommended fix is to upgrade to LMS 3.1 or higher.&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/1" level="1.1">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 12, 2009, 12:46pm PST</Timestamp><Msgbody>Hey clarke,&lt;br /&gt;&lt;br /&gt;I have a SAS support can i download the full CD of LMS 3.1 from cisco.com  OR i have to order full CD (physical)through courier.&lt;br /&gt;&lt;br /&gt;Thanks,</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/2" level="1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 12:59pm PST</Timestamp><Msgbody>You can download LMS 3.2 from Cisco.com.  LMS 3.2 is the latest version.  Go to &lt;A HREF="javascript:newWin(&apos;http://www.cisco.com/go/lms/&apos;)"&gt;http://www.cisco.com/go/lms/&lt;/A&gt; .  Download the 3.2 eval.  After installing the 3.2 eval on a licensed copy of 3.0.1, you will get a licensed copy of 3.2.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/3" level="1.1.1.1" new="yes">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 12, 2009, 1:26pm PST</Timestamp><Msgbody>Hey clarke,&lt;br /&gt;&lt;br /&gt;I will get a licensed copy of 3.2 ????? from where,it will automatically convert 3.0 license to 3.1 license after installing evaluation???</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/4" level="1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 2:24pm PST</Timestamp><Msgbody>The license file for all LMS 3.x versions is the same.  Some if you install 3.2 with a 3.0 license, you will have a licensed copy of 3.2.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/5" level="1.1.1.1.1.1" new="yes">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 15, 2009, 10:27pm PST</Timestamp><Msgbody>Hi Clarke,&lt;br /&gt;&lt;br /&gt;when am trying to click on download evaluation it redirecting me to marketplace page,where i can&apos;t see any download option for the LMS 3.2.&lt;br /&gt;&lt;br /&gt;How can i get the LMS 3.2 Evaluation ?? can u send me the link or procedure to find out.&lt;br /&gt;&lt;br /&gt;Here are the attachment print screen where i go and i dont find any information about download.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) LMS 3.2.rar&lt;br /&gt;</Msgbody><Attachment><Document><FileName>LMS 3.2.rar</FileName><DocID>123632</DocID><ContentType>application/octet-stream</ContentType><InternalType>exe</InternalType><Size>52430</Size><ExpirationDate>11/15/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/6" level="1.1.1.1.1.1.1" new="yes">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 16, 2009, 10:23am PST</Timestamp><Msgbody>Hi&lt;br /&gt;&lt;br /&gt;Can anybody help me for the above query. &lt;br /&gt;&lt;br /&gt;Thanks.</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/7" level="1.1.1.1.1.1.2" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 10:31am PST</Timestamp><Msgbody>Click the Place Secure Order button.  You will eventually get a download going for LMS 3.2.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/8" level="1.1.1.1.1.1.2.1" new="yes">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 16, 2009, 11:59am PST</Timestamp><Msgbody>Thanks clarke,&lt;br /&gt;&lt;br /&gt;Its very strange for me to click on the place order tab because i thought it will proceed with pay order and shipment i have started downloading,i will reply back if i face problem in installing or i will close call after successful installation.&lt;br /&gt;&lt;br /&gt;Thanks </Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/9" level="1.1.1.1.1.1.2.2" new="yes">            <Author authinfo=" HEWLETT-PACKARD LTD">Richardsma</Author><Timestamp>Nov 17, 2009, 2:58am PST</Timestamp><Msgbody>Is this for the complete, fully operating version or just the 90 day 100 device trial?&lt;br /&gt;&lt;br /&gt;I&apos;m asking because I too run 3.0.1 but thought I had to purchase an upgrade.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/10" level="1.1.1.1.1.1.2.2.1" new="yes">            <Author authinfo=" mideast data systems">lambay2000</Author><Timestamp>Nov 17, 2009, 4:10am PST</Timestamp><Msgbody>Hi clarke,&lt;br /&gt;&lt;br /&gt;I have upgraded to LMS.3.2 Still the situation is the same,In discovery summary unreacheable devices are the interfaces of the discovered devices,&lt;br /&gt;&lt;br /&gt;Thanks&lt;br /&gt;&lt;br /&gt;Hey Richard,&lt;br /&gt;&lt;br /&gt;It is not 90 day trial,when u install the evaluation of 3.2 it accepts as a license version,u can go ahead by the procedure what clarke has guide me above. &lt;br /&gt;&lt;br /&gt;Attaching the print screen for software installed with license above 3.0.1.&lt;br /&gt;&lt;br /&gt;Thanks, &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) License version LMS 3.2.bmp&lt;br /&gt;</Msgbody><Attachment><Document><FileName>License version LMS 3.2.bmp</FileName><DocID>123690</DocID><ContentType>image/bmp</ContentType><InternalType>image</InternalType><Size>512118</Size><ExpirationDate>11/17/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ec27/11" level="1.1.1.1.1.1.2.2.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 17, 2009, 5:51am PST</Timestamp><Msgbody>Discovery now uses the ipAddrTable to resolve duplicates.  If you are specifying seed device addresses which are unreachable (or if Discovery finds addresses which are not SNMP reachable), then Discovery will not be able to determine that those addresses are, in fact, part of other reachable devices.  But this is not a big problem since unreachable devices are not added to DCR.</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4d61f" messages="9" subscribed="yes" title="Duplicate Devices In LMS 3.2"><Message attachment="no" canreply="yes" id=".2cd4d61f" level="">            <Author authinfo=" INTERNET SOLUTIONS">joanpels16</Author><Timestamp>Oct 30, 2009, 4:39am PST</Timestamp><Msgbody>Hi There.&lt;br /&gt;I have trolled this forum, and I find issues with LMS 3.1 and Duplicate devices and the engineers say that it is fixed in LMS 3.2, but I have a customer who is experiencing this with LMS 3.2 below is the customers request:&lt;br /&gt;&lt;br /&gt;This has now been the 3rd week in a row that after the XXXXX discovery we&lt;br /&gt;ended up with duplications.&lt;br /&gt;I have looked at a few and most are due to 2 or more ip addrs defined on te&lt;br /&gt;device.&lt;br /&gt;The example here are the RCC MSFCs which we manage via VLAN50 ip and the source&lt;br /&gt;is set to VLAN50 on the device but LMS also discovers it via a loopback addr.&lt;br /&gt;It is causing us hassles with max limit on LMS system as well as having&lt;br /&gt;duplications on reports.&lt;br /&gt;&lt;br /&gt;Please could you give me some advice. &lt;br /&gt;Joan</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 30, 2009, 9:57am PST</Timestamp><Msgbody>Make sure that LMS can poll the ipAddrTable on these devices.  That is required for the duplicate resolution algorithm to work.  also, make sure that the correct preferred management address method is chosen.  If the customer has chosen Use Loopback, but they don&apos;t want that, then consider using one of the other two options.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/1" level="1.1">            <Author authinfo=" INTERNET SOLUTIONS">joanpels16</Author><Timestamp>Nov 2, 2009, 5:15am PST</Timestamp><Msgbody>Hi Joe&lt;br /&gt;Forgive my ignorance, but how do I poll the ipAddrTable ?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 2, 2009, 9:18am PST</Timestamp><Msgbody>Use the Device Center SNMP Walk tool to poll the starting OID of ipAddrTable.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/3" level="1.1.1.1" new="yes">            <Author authinfo=" INTERNET SOLUTIONS">joanpels16</Author><Timestamp>Nov 12, 2009, 1:21am PST</Timestamp><Msgbody>Ok ran the walk, and it can be read by one of the devices showing up as a duplicate, below is a short extract, should you require the whole walk, ill be happy to post it&lt;br /&gt;&lt;br /&gt;The following is a SNMP walk of device 10.111.1.2 starting from .1.3.6.1.2.1.4.20&lt;br /&gt;&lt;br /&gt;SNMP Walk Output&lt;br /&gt;--------------------------------------------------------------------------------&lt;br /&gt;.1.3.6.1.2.1.4.20&lt;br /&gt;&lt;br /&gt;RFC1213-MIB::ipAdEntAddr.10.10.10.10 = IpAddress: 10.10.10.10&lt;br /&gt;RFC1213-MIB::ipAdEntAddr.10.111.0.0 = IpAddress: 10.111.0.0&lt;br /&gt;RFC1213-MIB::ipAdEntAddr.10.111.0.4 = IpAddress: 10.111.0.4&lt;br /&gt;RFC1213-MIB::ipAdEntAddr.10.111.0.16 = IpAddress: 10.111.0.16&lt;br /&gt;RFC1213-MIB::ipAdEntAddr.10.111.0.75 = IpAddress: 10.111.0.75&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/4" level="1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 9:26am PST</Timestamp><Msgbody>I would need to see the complete walk from a duplicated device as well as the entries in DCR for that device.</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/5" level="1.1.1.1.2" new="yes">            <Author authinfo=" INTERNET SOLUTIONS">joanpels16</Author><Timestamp>Nov 16, 2009, 1:25am PST</Timestamp><Msgbody>Attached, info you requested&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) IPADDR_WALK.txt&lt;br /&gt;2) DCR_CATGLC1.csv&lt;br /&gt;</Msgbody><Attachment><Document><FileName>DCR_CATGLC1.csv</FileName><DocID>123635</DocID><ContentType>application/vnd.ms-excel</ContentType><InternalType>excel</InternalType><Size>833</Size><ExpirationDate>11/16/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>IPADDR_WALK.txt</FileName><DocID>123651</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>23019</Size><ExpirationDate>11/16/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/6" level="1.1.1.1.2.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 7:56pm PST</Timestamp><Msgbody>There&apos;s only one device in this DCR export.  How do the other duplicates show up?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/7" level="1.1.1.1.2.1.1" new="yes">            <Author authinfo=" INTERNET SOLUTIONS">joanpels16</Author><Timestamp>Nov 17, 2009, 3:01am PST</Timestamp><Msgbody>Joe, attached is the issue Im faced with&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) SB-duplicates.pdf&lt;br /&gt;</Msgbody><Attachment><Document><FileName>SB-duplicates.pdf</FileName><DocID>123676</DocID><ContentType>application/pdf</ContentType><InternalType>pdf</InternalType><Size>66344</Size><ExpirationDate>11/17/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d61f/8" level="1.1.1.1.2.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 17, 2009, 5:47am PST</Timestamp><Msgbody>It doesn&apos;t look like the SNMP Walk output you provided is from this same device.  I need the walk output, and duplicate information from the same device.</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f042" messages="3" subscribed="yes" title="Unable to receive Alerts from DFM "><Message attachment="no" canreply="yes" id=".2cd4f042" level=""><Author authinfo=" MOAMMAR INFORMATION SYSTEMS COMPANY L L C">mkareemashraf</Author><Timestamp>Nov 15, 2009, 11:02pm PST</Timestamp><Msgbody>Hey clarke, &lt;br /&gt;&lt;br /&gt;I have running LMS 3.1.1 ,it running fine. &lt;br /&gt;&lt;br /&gt;DFM is having problem. If the device port or the device itself is down DFM is not displaying any high serverity alerts and we are  not receiving any alerts mail from DFM.&lt;br /&gt;&lt;br /&gt;Right known , i am receiving alerts messges from HUM not DFM. &lt;br /&gt;&lt;br /&gt;please help me for this issue.&lt;br /&gt;Should i restart the services.&lt;br /&gt;&lt;br /&gt;your help is highly appreciated.&lt;br /&gt;&lt;br /&gt;regards,&lt;br /&gt;kareem</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f042/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 5:20am PST</Timestamp><Msgbody>Exactly which version of DFM are you using?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f042/1" level="1.1" new="yes"><Author authinfo=" MOAMMAR INFORMATION SYSTEMS COMPANY L L C">mkareemashraf</Author><Timestamp>Nov 16, 2009, 9:21pm PST</Timestamp><Msgbody>Device Fault Manager 3.0.4 .</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f042/2" level="1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 17, 2009, 5:41am PST</Timestamp><Msgbody>In what state are the devices in DFM?  That is, are they Known, or are they in a Learning or Questioned state?</Msgbody><Attachment/></Message></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd46e14" messages="6" subscribed="yes" title="How to connect direct to LMS3.2 database "><Message attachment="no" canreply="yes" id=".2cd46e14" level=""><Author authinfo=" STC">albatli1977</Author><Timestamp>Aug 31, 2009, 2:13am PST</Timestamp><Msgbody>How can I connect Ciscoworks server that hosted on sun solaris server and my client is windows Vista</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd46e14/0" level="1." new="yes">      <Author authinfo="Network Engineer, REALNETWORKS INC">mklemovitch</Author><Timestamp>Aug 31, 2009, 3:49am PST</Timestamp><Msgbody>In general, the CiscoWorks server presents its information via the web interface on port 1741. &lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://servername:1741&apos;)"&gt;http://servername:1741&lt;/A&gt; or &lt;A HREF="javascript:newWin(&apos;https://servername:1741&apos;)"&gt;https://servername:1741&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;There are some command line interface tools that allow you to extract certain data but in general, direct access of the db (e.g. via sql queries) is not supported.</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd46e14/1" level="2." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Aug 31, 2009, 8:21am PST</Timestamp><Msgbody>Follow these instructions to enable direct database access for LMS 3.2.&lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/database_schema/guide/dbviews.html&apos;)"&gt;http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/database_schema/guide/dbviews.html&lt;/A&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd46e14/2" level="2.1" new="yes">      <Author authinfo="Network Engineer, REALNETWORKS INC">mklemovitch</Author><Timestamp>Aug 31, 2009, 8:59am PST</Timestamp><Msgbody>Thanks for the update, Joe. That support was just added in 3.2, correct?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd46e14/3" level="2.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Aug 31, 2009, 9:02am PST</Timestamp><Msgbody>Yes.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd46e14/4" level="2.1.1.1" new="yes"><Author authinfo=" STC">albatli1977</Author><Timestamp>Nov 17, 2009, 12:27am PST</Timestamp><Msgbody>We have LMS3.2 on solaris server and I need to access db form My PC windows Vista enterprise edition by ODBC.&lt;br /&gt;I can&apos;t follow the instructions.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd46e14/5" level="2.1.1.1.1" new="yes">            <Author authinfo=" NK NETWORKS &amp; SERVICES GMBH">mermel</Author><Timestamp>Nov 17, 2009, 5:18am PST</Timestamp><Msgbody>you need to follow the instructions "Prerequisites for Accessing Database Views on Windows Systems" (perhaps it would be better to say ".. for Accessing LMS Database Views FROM a Windows System ..). &lt;br /&gt;To get the necessary files you can do one of the following:&lt;br /&gt;- install Common Services on a supported Windows platform and copy the files to your system&lt;br /&gt;- just start the installer and get the files after they are extracted to the TMP directory&lt;br /&gt;&lt;br /&gt;these are the files needed:&lt;br /&gt;	NMSROOT\\objects\\db\\win32\\dbodbc10.dll &lt;br /&gt;	NMSROOT\\objects\\db\\win32\\dblgen10.dll &lt;br /&gt;	NMSROOT\\objects\\db\\win32\\dbcon10.dll </Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f076" messages="4" subscribed="yes" title="Ciscoworks 3.1 JRM administratively disabled"><Message attachment="no" canreply="yes" id=".2cd4f076" level="">            <Author authinfo=" Ensor IT">stevejhale</Author><Timestamp>Nov 16, 2009, 1:38am PST</Timestamp><Msgbody>When I try to restart the process (or all processes) the JRM process shuts down almost immediately after restarting. Any ideas? </Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f076/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 5:31am PST</Timestamp><Msgbody>Post the full output of the pdshow command and the jrm.log.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f076/1" level="1.1" new="yes">            <Author authinfo=" Ensor IT">stevejhale</Author><Timestamp>Nov 17, 2009, 12:04am PST</Timestamp><Msgbody>Pdshow output enclosed, I do not have a jrm.log which seems strange?  Help appreciated.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) pdshow.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>pdshow.txt</FileName><DocID>123675</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>29000</Size><ExpirationDate>11/17/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f076/2" level="1.1.1" new="yes">            <Author authinfo=" Ensor IT">stevejhale</Author><Timestamp>Nov 17, 2009, 3:55am PST</Timestamp><Msgbody>IGNORE PREVIOUS PDSHOW&lt;br /&gt;&lt;br /&gt;This is the pdshow to refer to&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) pdshow2.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>pdshow2.txt</FileName><DocID>123669</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>11914</Size><ExpirationDate>11/17/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message></Reply></Reply></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4f076/3" level="2." new="yes">            <Author authinfo=" Ensor IT">stevejhale</Author><Timestamp>Nov 17, 2009, 4:18am PST</Timestamp><Msgbody>This is fixed it was related to the issue with /opt/CSCOpx/lib/classpath/jrmuser.properties and removing the .xx.xx.xx&lt;br /&gt;&lt;br /&gt;See forum posting below:-&lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&amp;forum=Network%20Infrastructure&amp;topic=Network%20Management&amp;topicID=.ee71a02&amp;fromOutline=&amp;CommCmd=MB?cmd=display_location&amp;location=.2cc2c5a6&apos;)"&gt;http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&amp;forum=Network%20Infrastructure&amp;topic=Network%20Management&amp;topicID=.ee71a02&amp;fromOutline=&amp;CommCmd=MB?cmd=display_location&amp;location=.2cc2c5a6&lt;/A&gt;</Msgbody><Attachment/></Message></Reply></Replies></Conversation><Conversation id=".2cd4d622" messages="7" subscribed="yes" title="Periodic Polling and Periodic Collection not working"><Message attachment="no" canreply="yes" id=".2cd4d622" level="">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Oct 30, 2009, 4:46am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;there is a CW LMS 3.01 over Solaris.&lt;br /&gt;Collection has been working, but if we have a look at configs. they are from last year!!! they haven&apos;t been working automatically, but if we force it Immediate, it works.&lt;br /&gt;They are scheduled but it seems not working. What can we look at?&lt;br /&gt;Regards.</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 30, 2009, 9:59am PST</Timestamp><Msgbody>The job log that corresponds to the periodic polling job ID would be a good start.  This can be found under /var/adm/CSCOpx/files/rme/jobs/ArchiveMgmt.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/1" level="1.1">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 3, 2009, 8:31am PST</Timestamp><Msgbody>Hi!&lt;br /&gt;No Log created for the scheduled JobID :-(&lt;br /&gt;We schedule Periodic Polling and Collection Polling (today, 2009), we wait for it to run... but neither log are created, neither and audit of the job anyway. If we return to the scheduled page, we have lost again the last config (2008).&lt;br /&gt;See attached files for better understand.&lt;br /&gt;Thanks.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) Jobs_3_11_09_2.bmp - Jobs_3_11_09.bmp&lt;br /&gt;2) Jobs_3_11_09.bmp&lt;br /&gt;3) RME_Home.bmp&lt;br /&gt;</Msgbody><Attachment><Document><FileName>Jobs_3_11_09_2.bmp</FileName><DocID>123106</DocID><ContentType>image/bmp</ContentType><InternalType>image</InternalType><Size>109142</Size><ExpirationDate>11/03/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>Jobs_3_11_09.bmp</FileName><DocID>123107</DocID><ContentType>image/bmp</ContentType><InternalType>image</InternalType><Size>112662</Size><ExpirationDate>11/03/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>RME_Home.bmp</FileName><DocID>123109</DocID><ContentType>image/bmp</ContentType><InternalType>image</InternalType><Size>1813878</Size><ExpirationDate>11/03/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 3, 2009, 9:48am PST</Timestamp><Msgbody>Post the NMSROOT/MDC/etc/regdaemon.xml.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/3" level="1.1.1.1">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 4, 2009, 2:08am PST</Timestamp><Msgbody>Thanks,&lt;br /&gt;here you have.&lt;br /&gt;Regards.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/4" level="1.1.1.1.1">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 4, 2009, 2:09am PST</Timestamp><Msgbody>Sorry :-(&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) regdaemon.xml&lt;br /&gt;</Msgbody><Attachment><Document><FileName>regdaemon.xml</FileName><DocID>123171</DocID><ContentType>text/xml</ContentType><InternalType>xml</InternalType><Size>67439</Size><ExpirationDate>11/04/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/5" level="1.1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 4, 2009, 10:00am PST</Timestamp><Msgbody>This looks fine.  Your collection is scheduled weekly starting on November 4, 2009, and your polling is scheduled daily starting on November 3, 2009.&lt;br /&gt;&lt;br /&gt;If this is not working, try disabling both tasks.  The job IDs should go away.  Then, recreate them with the desired schedules.  They should start to run.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4d622/6" level="1.1.1.1.1.1.1" new="yes">            <Author authinfo=" UNITRONICS COMUNICACIONES S.A.">mserranocisco</Author><Timestamp>Nov 17, 2009, 12:18am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;we have seen this is related to CSCsr12929 Bug &lt;br /&gt;But we don&apos;t know how:&lt;br /&gt;Workaround:&lt;br /&gt;Try deleting these jobs from dbreader, and retry the conf poller job - it works </Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f063" messages="4" subscribed="yes" title="LMS 3.0.1 / RME : bad speed value for giga port"><Message attachment="no" canreply="yes" id=".2cd4f063" level="">            <Author authinfo=" Telindus Arche">ebezombes</Author><Timestamp>Nov 16, 2009, 1:03am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;When we export inventory report from RME for a WS-CBS3020-HPQ.&lt;br /&gt;We can see that speed for giga port is wrong : 9.535107&lt;br /&gt;&lt;br /&gt;IOS version: Cisco IOS Software, CBS30X0 Software (CBS30X0-LANBASE-M), Version&lt;br /&gt;12.2(25)SEF1, RELEASE SOFTWARE (fc3)&lt;br /&gt;&lt;br /&gt;Thanks, Elisabeth</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f063/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 5:29am PST</Timestamp><Msgbody>This is a known issue with ifSpeed being treated as a power of 2 instead of 10.  It is fixed in LMS 3.2.  In the meantime, if you multiple the value by 1024, you will get the proper speed in bits per second.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f063/1" level="1.1" new="yes">            <Author authinfo=" Telindus Arche">ebezombes</Author><Timestamp>Nov 16, 2009, 1:23pm PST</Timestamp><Msgbody>Thanks for your response, do you have a bugid ?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f063/2" level="1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 1:27pm PST</Timestamp><Msgbody>CSCsx31103</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f063/3" level="1.1.1.1" new="yes">            <Author authinfo=" Telindus Arche">ebezombes</Author><Timestamp>Nov 16, 2009, 11:48pm PST</Timestamp><Msgbody>thanks</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f1b5" messages="1" subscribed="yes" title="Device Report Question"><Message attachment="no" canreply="yes" id=".2cd4f1b5" level="">      <Author authinfo="Network Analyst, ING">dionjiles</Author><Timestamp>Nov 16, 2009, 1:04pm PST</Timestamp><Msgbody>I am trying to see what devices has been added this past week....is there a way to run a customized report like that in LMS 3.2?</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f1b5/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 7:52pm PST</Timestamp><Msgbody>You can see all the devices added to DCR by running the Audit Report under Common Services &gt; Device and Credentials &gt; Reports.</Msgbody><Attachment/></Message></Reply></Replies></Conversation><Conversation id=".2cd4f17a" messages="2" subscribed="yes" title="LMS 3.2 installation on Windows 2008"><Message attachment="no" canreply="yes" id=".2cd4f17a" level="">            <Author authinfo=" MANNAI CORPORATION Q S C">gautamzone</Author><Timestamp>Nov 16, 2009, 11:13am PST</Timestamp><Msgbody>Dear All, &lt;br /&gt;&lt;br /&gt;Just two questions on the installation of LMS 3.2 on Windows 2008&lt;br /&gt;&lt;br /&gt;1. The installation guide says that Windows 2008 Standard / Enterprise edition with SP1 is supported. &lt;br /&gt;&lt;br /&gt; &lt;A HREF="javascript:newWin(&apos;http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html#wpxref45754&apos;)"&gt;http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html#wpxref45754&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;However, i have Windows 2008 Standard R2 without any SP and i get the enclosed error. Does the link above mention the minimum required version or the only supported versions of Windows 2008. &lt;br /&gt;&lt;br /&gt;2. I have got a 3.2 upgrade dvd. Does it mean that i need to have 2.6 installed before i can install 3.2 or i can go ahead and install 3.2 and the license?&lt;br /&gt;&lt;br /&gt;Thanks and Regards&lt;br /&gt;Gautam&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) Screenshot of LMS errors.doc&lt;br /&gt;</Msgbody> <Attachment><Document><FileName>Screenshot of LMS errors.doc</FileName><DocID>123645</DocID><ContentType>application/msword</ContentType><InternalType>word</InternalType><Size>42496</Size><ExpirationDate>11/16/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f17a/0" level="1." new="yes">            <Author authinfo=" PDMT">pd.politiet.no</Author><Timestamp>Nov 16, 2009, 1:25pm PST</Timestamp><Msgbody>I have just done the same thing.&lt;br /&gt;Not sure if the OS is the same, but it was a 2008 server running as a virtual machine.  But the OS was not in the list, maybe it was standard R2. Well, I got it installed.&lt;br /&gt;1. I hade the same problem, but I had to change the language of the OS to US english (think it was in control panel and system).  Needed to apply the changes, and had to restart the server.&lt;br /&gt;After that, the installation startet.  This was tricky, since I don&apos;t work with OS.  But I managed to set it correctly.&lt;br /&gt;&lt;br /&gt;2. No, you don&apos;t need to have 2.6 installed.  At least I didn&apos;t when installing 3.2.&lt;br /&gt;I have 2.6 installed on a different server, and wanted that server out of production.  So I installed the 3.2 version on a new plain server running just windows 2008.&lt;br /&gt;&lt;br /&gt;Br&lt;br /&gt;Geir</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4f17a/1" level="2." new="yes">      <Author authinfo="Network Engineer, REALNETWORKS INC">mklemovitch</Author><Timestamp>Nov 16, 2009, 3:47pm PST</Timestamp><Msgbody>Server 2008 R2 is NOT a supported platform. R2 is the latest server release (just this fall). LMS 3.2 was released back at the beginning of the summer and has not been certified/updated to work on Server 2008 R2.&lt;br /&gt;&lt;br /&gt;The upgrade DVD can be used for a fresh install, assuming you are licensed.</Msgbody><Attachment/></Message></Reply></Replies></Conversation><Conversation id=".2cd4c70b" messages="9" subscribed="yes" title="Inventory Collection problem for RME 4.3.1 LMS 3.2"><Message attachment="no" canreply="yes" id=".2cd4c70b" level=""><Author authinfo=" STERIA AS">tfleitscher</Author><Timestamp>Oct 22, 2009, 5:41am PST</Timestamp><Msgbody>I recently upgraded from LMS 3.1 to LMS 3.2 and RME v 4.3.1. I have problems with the inventory collection. It will start scanning, but stops after approximately 10 devices. The rest of them will have a pending state. If I stop the collection job and start it again none (0) devices will be scanned. If I restart the ICServer it will result in the first option. That is, it will scan only 10 devices and then stop. I have extended the SNMP timeout to 30 secs and zero retries. Any suggestion would be appreciated</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 22, 2009, 7:45am PST</Timestamp><Msgbody>There is most likely some device which is causing a loop or other error in ICServer.  A full thread dump of ICServer at the time it locks up will be required to analyze it further.  Open a TAC service request, and they can walk you through the procedure.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/1" level="1.1"><Author authinfo=" STERIA AS">tfleitscher</Author><Timestamp>Oct 23, 2009, 12:18am PST</Timestamp><Msgbody>I have read through the dump and cant find anything in particular. Another discovery I&apos;ve made is that the SNMP walk of an unsuccessful device takes 10 times longer than a successful device. An inventory job on a unsuccessful device only goes into pending and the job never starts.</Msgbody><Attachment/></Message></Reply></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/2" level="2."><Author authinfo=" STERIA AS">tfleitscher</Author><Timestamp>Oct 23, 2009, 3:38am PST</Timestamp><Msgbody>Here is the IC_Server.log&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) IC_Server.log&lt;br /&gt;</Msgbody><Attachment><Document><FileName>IC_Server.log</FileName><DocID>122641</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>1816236</Size><ExpirationDate>10/23/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/3" level="2.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 23, 2009, 7:39am PST</Timestamp><Msgbody>There appears to be some database issues here.  It looks like you tried a huge delete operation, and this failed.  If you have a known good backup of LMS, it would probably be a good idea to restore it, and see if you can regain inventory functionality.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/4" level="2.1.1" new="yes"><Author authinfo=" STERIA AS">tfleitscher</Author><Timestamp>Oct 27, 2009, 12:23am PST</Timestamp><Msgbody>That is odd. I tried a huge delete operation. Deleting all the devices in RME just to try to add all and give the collection a fresh start. The delete was successfull though. At least from the GUI point of view. </Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/5" level="2.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 27, 2009, 4:37am PST</Timestamp><Msgbody>It was not successful internally.  Since things are in a bad state right now, try reinitializing the RME database with the command:&lt;br /&gt;&lt;br /&gt;NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=rmeng dmprefix=RME</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/6" level="2.1.1.1.1" new="yes"><Author authinfo=" STERIA AS">tfleitscher</Author><Timestamp>Oct 30, 2009, 12:35am PST</Timestamp><Msgbody>The reinit didn&apos;t help the collection status..</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/7" level="2.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 30, 2009, 7:54am PST</Timestamp><Msgbody>If the problem is the same in that inventory collection for a device locks up, and never completes, the full thread dump will be required to see what state the job and the ICServer process are in.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4c70b/8" level="2.1.1.1.1.1.1" new="yes">            <Author authinfo=" RAYTHEON">mchilder</Author><Timestamp>Nov 16, 2009, 1:51pm PST</Timestamp><Msgbody>Did this get solved?  I have the same problem.  </Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4e62d" messages="15" subscribed="yes" title="No VOIP phones in UT"><Message attachment="no" canreply="yes" id=".2cd4e62d" level="">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 9, 2009, 11:59am PST</Timestamp><Msgbody>Background:LMS 3.1:Campus 5.1.3;CS 3.2; Portal 1.1.0;RME 4.2&lt;br /&gt;------------------------&lt;br /&gt;I can see the call managers with their associated icons in the topology maps and have verified snmp access via SNMP walk.  I ran data collection and acquisition to no avail.&lt;br /&gt;I noticed that the call managers (7845H MCS) are unable to have their inventory collected due to "RICS0001:Internal Error,unable to process the collected data from the device."  I wanted to know if inventory collection of the Call manager is a requirement to get the phone info in UT.  If so I checked the ICserver.log and found the following errors:&lt;br /&gt;( Inventory: CISCO-ENTITY-ASSET-MIB attributes not supported by the device) &amp;&lt;br /&gt;(SQL Anywhere Error -193 primary key for table "software Element" is not unique)&lt;br /&gt;&lt;br /&gt;I appologize for not attaching logs as I am prohibited. So I completely understand if I am unable to continue this post.  I was hoping that I am just missing something simple or that you could point me in a direction&lt;br /&gt;</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 9, 2009, 12:21pm PST</Timestamp><Msgbody>Inventory Collection is not required to find phones in UT.  What is required is that the CCMs support the ccmPhoneTable and the CISCO-CCM-MIB.  The phones should also show up as end hosts in UT, so the switches to which they connect must also be managed by Campus Manager.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/1" level="1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 10, 2009, 4:29am PST</Timestamp><Msgbody>I will verify the version of call manager, but is there a standard MAC address or something to query in UT to verify that phones are there as end hosts?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 10, 2009, 8:48am PST</Timestamp><Msgbody>No, you need to search the UT end host table for the MAC of a known phone.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/3" level="1.1.1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 12, 2009, 5:15am PST</Timestamp><Msgbody>Well,  I found a group of phones that show up as end hosts but not as phones.&lt;br /&gt;The switch they are on is managed and visible in Topology services with the CCMs, which I am told are CUCM version 6.1.2  I did notice that the "acquisition Information" page shows only 1 in the "Number of CCM Hosts" when there are 3 in Topo maps.  I added the check under UT Admin...to "Enable end hosts discovery on all trunks" I did pick about 60 phones but not the ones I was looking for and still several hundred short of the total.  i was also wondering if I need HTTP credentials in the DCR for the Call Managers?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/4" level="1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 9:30am PST</Timestamp><Msgbody>No, SNMP only is required for CCMs.  You say you are on CM 5.1.3, but it sounds like you&apos;re actually running an older version.  CCM 5.x+ support wasn&apos;t added until 5.1.3, so Campus may only be recognizing older CCMs as actual Call Managers.  Post a screenshot of the topology map showing the CCM to which the missing phones are registered.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/5" level="1.1.1.1.1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 12, 2009, 9:57am PST</Timestamp><Msgbody>I have attached a file with the version info (i just copied from screen) in the hopes that you recognize that maybe I am missing an incremental update or something..  Unfortunately I can not get a screen shot of the topology map icon from that network.  It is a green server with an open box in the front left corner that is white with a green stripe..   again I appologize for not being able to provide the files you requested.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/6" level="1.1.1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 10:00am PST</Timestamp><Msgbody>Nothing is attached.  However, it doesn&apos;t sound like I&apos;m going to be able to offer any more help without seeing more details.  I recommend you open a TAC Service request so debug logs, configs, and screenshots can be provided.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/7" level="1.1.1.1.1.1.1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 12, 2009, 10:08am PST</Timestamp><Msgbody>Sorry about that...I have attached it this time just incase you catch anything with a quick look, otherwise I will end this thread.  Thanks for the help!!!  I held off on the TAC case up til this point because I can not give them the files or screen shots either. &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) Campus-version-from-softwareupdate.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>Campus-version-from-softwareupdate.txt</FileName><DocID>123530</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>1547</Size><ExpirationDate>11/12/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/8" level="1.1.1.1.1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 10:11am PST</Timestamp><Msgbody>It&apos;s going to be very hard to troubleshoot your issue, then.  This version of Campus does support your CCM software version, and it sounds like the CCM is being properly managed as an application server.  Try walking its ccmPhoneTable using the SNMP Walk tool in Device Center.  Make sure this is returning valid data.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/9" level="1.1.1.1.1.1.1.1.1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 12, 2009, 10:59am PST</Timestamp><Msgbody>Was able to snmpwalk the device and searched the output for "ccmPhoneTable" and "phone" with no results, although I see plenty of references to phone IP addresses.  I did notice the first line&lt;br /&gt;lists the software as&lt;br /&gt;"Softwrae:UCOS 3.0.0.0-60" could this be the actual ccm version which might require addition configuration of the 7845H2?  Also there was no reference to the CISCO-CCM-MIB...&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/10" level="1.1.1.1.1.1.1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 11:02am PST</Timestamp><Msgbody>No, this is the OS version, not the CUCM software version.  You need to perform an SNMP Walk with the starting OID of ccmPhoneTable, and make sure you get results.  If not, your CCM administrators need to enable the CISCO-CCM-MIB module in the SNMP agent.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/11" level="1.1.1.1.1.1.1.1.1.1.1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 12, 2009, 11:16am PST</Timestamp><Msgbody>Genius!!  Only one of the three came back with results and they matched what was in CiscoWorks.  Since I am not the CCM admin, is there a box to check that I can request in case the admin is unfamiliar with the setup?&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/12" level="1.1.1.1.1.1.1.1.1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 11:32am PST</Timestamp><Msgbody>I&apos;m not sure.  I don&apos;t have much experience with CCM &gt; 4.x.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/13" level="1.1.1.1.1.1.1.1.1.1.1.1.1.1">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 12, 2009, 11:36am PST</Timestamp><Msgbody>No sweat, you have been a huge help!!!!!!&lt;br /&gt;I will confirm that this is the solution and update this thread.&lt;br /&gt;&lt;br /&gt;Thanks again!</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e62d/14" level="1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" NGA">john.caterino</Author><Timestamp>Nov 16, 2009, 12:43pm PST</Timestamp><Msgbody>Fix- VOIP system admin found that the two CCMs had an SNMP service that was not enabled.  Now seeing phones!&lt;br /&gt;Thank You.</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4ea58" messages="11" subscribed="yes" title="Download link for Common services 3.3"><Message attachment="no" canreply="yes" id=".2cd4ea58" level=""><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 11, 2009, 10:55am PST</Timestamp><Msgbody>I am looking for download link for common services 3.3 but not getting it. Can anybody help me out with this. I have installed Ciscoworks CSM 3.3.1 with Common services 3.2.</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 11, 2009, 11:20am PST</Timestamp><Msgbody>Common Services 3.3 is only available as part of LMS 3.2.  Why do you want it?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/1" level="1.1"><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 12, 2009, 12:45am PST</Timestamp><Msgbody>Thanks Clarke for the response.&lt;br /&gt;&lt;br /&gt;I have installed Cisco Security Manger 3.3.1. Now I want to installed RME over that and its asking to upgrade the Common services from version 3.2 to 3.3. And when I am going to download the common services 3.3 its redirecting to patches section. Also LMS3.2 version link I am not getting under Lan Management Solution section.  </Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 12, 2009, 9:12am PST</Timestamp><Msgbody>If CSM 3.3.1 includes RME, you want RME 4.2 not 4.3.  Upgrading Common Services to 3.3 could very well break CSM.  How did you get RME 4.3?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/3" level="1.1.1.1"><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 13, 2009, 4:24am PST</Timestamp><Msgbody>Thanks Clarke.&lt;br /&gt;&lt;br /&gt;I have downloaded CSM 3.3.1 which includes Common services 3.2 not RME. A seperate setup is available for RME 4.3.1. but when I am trying to install RME4.3.1 its asking to upgrade common services to version 3.3. Now I am searching for common services software version 3.3. &lt;br /&gt;&lt;br /&gt;Yesterday I had downloaded setup of LMS3.2 which is having common services software v 3.3 but getting error message in setup. LMS 3.2 setup prompting me to take the backup first and when I am giving the folder path the backup got failed. I tried almost 4-5 times and the same is happening. Now I am not getting which software I have to install first and what is the compatibility between them. I want to install CSM and RME both on same machine so that I can monitor and manage all firewalls. &lt;br /&gt;&lt;br /&gt;Hope I have answered all your queries. Will be very thankful to you if you can provide some help on this.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/4" level="1.1.1.1.1">      <Author authinfo="Network Engineer, REALNETWORKS INC">mklemovitch</Author><Timestamp>Nov 13, 2009, 4:46am PST</Timestamp><Msgbody>Please note that the Release Notes for CSM 3.3.1 specify that it supports Common Services 3.2 with RME 4.2&lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/3.3.1/release/notes/csmrn331.html&apos;)"&gt;http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/3.3.1/release/notes/csmrn331.html&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;Even if you somehow manage to get CS 3.3 / RME 4.3.1 installed on your CSM server, you will likely break that product as it is tightly coupled to having the proper supporting software installed. At best you will be running in an unsupported configuration.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/5" level="1.1.1.1.1.1"><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 13, 2009, 5:33am PST</Timestamp><Msgbody>Thanks for this information. I just want to install RME whatever the version will be. I was looking for latest version because the installer is available for them. And unable to get the link for version 4.2. If you have the link please share.</Msgbody><Attachment/></Message></Reply></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/6" level="1.1.1.1.2">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 13, 2009, 9:44am PST</Timestamp><Msgbody>You can download RME 4.2 from &lt;A HREF="javascript:newWin(&apos;http://www.cisco.com/cgi-bin/tablebuild.pl/csm-app&apos;)"&gt;http://www.cisco.com/cgi-bin/tablebuild.pl/csm-app&lt;/A&gt; .  You will see a link to download RME 4.2.0.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/7" level="1.1.1.1.2.1" new="yes"><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 14, 2009, 10:47am PST</Timestamp><Msgbody>Thanks so much for this timely and valuable help.</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/8" level="1.1.1.1.2.2" new="yes"><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 16, 2009, 6:31am PST</Timestamp><Msgbody>Hi Clarke, One more small help. I have license for RME v4.0. Can I use the same with RME 4.2 or I have to go for new one.&lt;br /&gt;&lt;br /&gt;Thanks &lt;br /&gt;&lt;br /&gt;Hitender</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/9" level="1.1.1.1.2.2.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 10:28am PST</Timestamp><Msgbody>No, you will need a new license.  RME 4.0 is part of LMS 2.x, but RME 4.2 is part of LMS 3.1.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ea58/10" level="1.1.1.1.2.2.1.1" new="yes"><Author authinfo=" News International Ltd.">hitendergupta</Author><Timestamp>Nov 16, 2009, 12:27pm PST</Timestamp><Msgbody>Thank you very much for all your help.</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f101" messages="2" subscribed="yes" title="CWLMS user session"><Message attachment="no" canreply="yes" id=".2cd4f101" level=""><Author authinfo=" TRANSISTEMAS SA">jorgelina.abraham</Author><Timestamp>Nov 16, 2009, 6:57am PST</Timestamp><Msgbody>I want to know how I can kill an user has running a CiscoWorks session, from prompt Solaris 9 server.&lt;br /&gt;Which command I have to do?&lt;br /&gt;Thanks very much!&lt;br /&gt;Best regards, &lt;br /&gt;Jorgelina</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f101/0" level="1." new="yes">            <Author authinfo=" Kaufland Informationssysteme">sven@hruza</Author><Timestamp>Nov 16, 2009, 8:47am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;&lt;br /&gt;if I understand right there is no way to kill a single session.&lt;br /&gt;The only way is to stop the tomcat and that kills all sessions...&lt;br /&gt;&lt;br /&gt;Here I found another thread about that:&lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&amp;forum=Network%20Infrastructure&amp;topic=Network%20Management&amp;CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc2de8f&apos;)"&gt;http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&amp;forum=Network%20Infrastructure&amp;topic=Network%20Management&amp;CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc2de8f&lt;/A&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f101/1" level="1.1" new="yes"><Author authinfo=" TRANSISTEMAS SA">jorgelina.abraham</Author><Timestamp>Nov 16, 2009, 10:52am PST</Timestamp><Msgbody>Hi!&lt;br /&gt;ah.. ok . If I then configure an ACS I will manage the users. &lt;br /&gt;Thans you very much for your answer&lt;br /&gt;best regards,&lt;br /&gt;&lt;br /&gt;Jorgelina</Msgbody><Attachment/></Message></Reply></Reply></Replies></Conversation><Conversation id=".2cd4ee13" messages="3" subscribed="yes" title="Upadte inventory make a 7204VXR reboot"><Message attachment="no" canreply="yes" id=".2cd4ee13" level="">      <Author authinfo="ENGINEER, TELINDUS">mmisonne</Author><Timestamp>Nov 13, 2009, 7:52am PST</Timestamp><Msgbody>Hello&lt;br /&gt;&lt;br /&gt;Apparently with LMS3.2 (RME 4.3.1), each time we do an update inventory on a 7204VXR, it makes the cpu proc increase to 90%.&lt;br /&gt;The IOS version is old, c7200-is-mz.122-2.T4.bin, but the customer do not want to upgrade now.&lt;br /&gt;&lt;br /&gt;Last time, the routeur crashes (see sh ver and  crashinfo)&lt;br /&gt;With old LMS (2.6) it never crashed.&lt;br /&gt;Is it a way to avoid this pb, apart from doing a "supend device" in RME&gt;device&gt;dev mgt ? &lt;br /&gt;&lt;br /&gt;Regards&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Michel Misonne&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) sh ver sh cpu.txt&lt;br /&gt;2) crashinfo_20091113-133251&lt;br /&gt;</Msgbody> <Attachment><Document><FileName>sh ver sh cpu.txt</FileName><DocID>123543</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>2318</Size><ExpirationDate>11/13/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>crashinfo_20091113-133251</FileName><DocID>123544</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>216195</Size><ExpirationDate>11/13/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4ee13/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 13, 2009, 9:54am PST</Timestamp><Msgbody>This looks like CSCdx41392.  It is fixed in 12.2(11)T and higher.  However, it looks like a view blocking the CISCO-COPS-CLIENT-MIB will prevent this crash.&lt;br /&gt;&lt;br /&gt;The COPS-PR MIB is no longer part of the Cisco IOS code as of mid-May 2002.&lt;br /&gt;All subsequent images do not support this unsupported feature.  If an&lt;br /&gt;issue is reported against the COPS-PR MIB code, it will not be fixed&lt;br /&gt;as this code is no longer supported.&lt;br /&gt;&lt;br /&gt;Results of this caveat (i.e., a router crash during a mibwalk) can be found &lt;br /&gt;with either V1 or V2.&lt;br /&gt;&lt;br /&gt;Conditions: This caveat will resolve all COPS-PR MIB issues as that code will &lt;br /&gt;no longer be present for the Cisco 7200 and Cisco 7500 platform with images &lt;br /&gt;listed below:&lt;br /&gt;&lt;br /&gt;12.2(08)YW03 &lt;br /&gt;12.2(15)BX &lt;br /&gt;12.2(15)ZN &lt;br /&gt;12.2(15)BZ &lt;br /&gt;12.2(10.07)PI05 &lt;br /&gt;12.2(10.07)T&lt;br /&gt;&lt;br /&gt;All other platforms will have code removed in phase 2 which will be completed &lt;br /&gt;in Cisco IOS Release 12.3(05.05)T.  Cisco 2600 Routers Fixes are verified in &lt;br /&gt;Cisco IOS Release 12.2(15)T7 and Release 12.2(17).&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Workaround: To disable the components from CISCO-COPS-CLIENT-MIB, define an &lt;br /&gt;SNMP view. Required commands to achieve this are as follows:&lt;br /&gt;&lt;br /&gt;no snmp-server community &lt;your RO community&gt; RO&lt;br /&gt;snmp-server view no_cops_client internet included&lt;br /&gt;snmp-server view no_cops_client ciscoCopsClientMIB excluded&lt;br /&gt;snmp-server community &lt;your RO community&gt; view no_cops_client RO&lt;br /&gt;snmp-server community &lt;your RW community&gt; view no_cops_client RW</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ee13/1" level="1.1" new="yes">      <Author authinfo="ENGINEER, TELINDUS">mmisonne</Author><Timestamp>Nov 16, 2009, 8:35am PST</Timestamp><Msgbody>Hello,&lt;br /&gt;&lt;br /&gt;We tried to enter all those 5 commands but it is the same pb, i.e.  the cpu increase dramatically, when doing a update inventory.&lt;br /&gt;&lt;br /&gt;Regards&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Michel&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4ee13/2" level="1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 10:29am PST</Timestamp><Msgbody>But does the device crash?  The stack trace in your crash info corresponded to that bug.  If the CPU is rising, you will need to capture the "show stack PID" for the PID of IP SNMP when the CPU is pegged. </Msgbody><Attachment/></Message></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f0cf" messages="9" subscribed="yes" title="Cisco 2851 router unable to load config file form tftp host"><Message attachment="no" canreply="yes" id=".2cd4f0cf" level="">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 5:37am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;I seem to have a problem with 2851&apos;s and copying config files using tftp.&lt;br /&gt;&lt;br /&gt;Looks like the IOS may consider OLD-CISCO-SYS-MIB to be legacy, but I&apos;m having no luck with the CISCO-CONFIG-COPY-MIB.&lt;br /&gt;&lt;br /&gt;Code is &lt;br /&gt;c2800nm-spservicesk9-mz.124-11.T2.bin&lt;br /&gt;&lt;br /&gt;I can walk the device using the RW string.&lt;br /&gt;&lt;br /&gt;Have been able to pull back the config using &apos;writeNet&apos; ie.&lt;br /&gt;&lt;br /&gt;snmpset -v1 -c [RW_string] [IP_a.b.c.d] .1.3.6.1.4.1.9.2.1.55.[svr_IPa.b.c.d] s host.cfg&lt;br /&gt;&lt;br /&gt;When I try hostConfigSet it is unsuccessful; &lt;br /&gt;&lt;br /&gt;snmpset -v1 -c [RW_string] [IP_a.b.c.d] .1.3.6.1.4.1.9.2.1.53.[svr_IPa.b.c.d] s cfg.txt&lt;br /&gt;&lt;br /&gt;An snmpwalk reveals no OID for hostConfigSet ie. .53, and the entry under .51 is 0.0.0.0, implying that hostConfigAddr was never previously successful&lt;br /&gt;&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.42.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.43.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.44.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.45.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.46.0 = 9&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.47.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.48.0 = IpAddress: 0.0.0.0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.49.0 = ""&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.51.0 = IpAddress: 0.0.0.0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.52.0 = ""&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.56.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.57.0 = 0&lt;br /&gt;.iso.3.6.1.4.1.9.2.1.58.0 = 0&lt;br /&gt;&lt;br /&gt;I guess what I&apos;m after is simply the OID to use for a hostConfigSet on a c2851&lt;br /&gt;&lt;br /&gt;Ian&lt;br /&gt;&lt;br /&gt;</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 5:41am PST</Timestamp><Msgbody>You want to use the CISCO-CONFIG-COPY-MIB.  If you follow the tech tip at &lt;A HREF="javascript:newWin(&apos;https://www.cisco.com/en/US/tech/tk648/tk362/technologies_configuration_example09186a0080094aa6.shtml&apos;)"&gt;https://www.cisco.com/en/US/tech/tk648/tk362/technologies_configuration_example09186a0080094aa6.shtml&lt;/A&gt; what errors do you get?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/1" level="1.1" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 5:53am PST</Timestamp><Msgbody>Joe,&lt;br /&gt;Thanks, I&apos;ll try the tech tip.&lt;br /&gt;&lt;br /&gt;Basically get a timeout, no response from host x.x.x.x.&lt;br /&gt;&lt;br /&gt;Ian</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/2" level="1.2" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 6:01am PST</Timestamp><Msgbody>I&apos;m only a little concerned about the statement in the referred artcile saying &lt;br /&gt;&lt;br /&gt;"You must upload complete configurations when you use the snmpset command. Partial configurations erase what is currently stored in non-volatile RAM (NVRAM). This is only needed for startup configurations. When you run a configuration copy it merges the contents. "&lt;br /&gt;&lt;br /&gt;I want to merge a couple of commands with the running config, but I obviously don&apos;t want to wipe out the rest of the config.&lt;br /&gt;&lt;br /&gt;It seems ambiguous, can you please clarify ?&lt;br /&gt;&lt;br /&gt;Ian.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/3" level="1.2.1" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 7:53am PST</Timestamp><Msgbody>I have managed to get some success but what appears to be happening is the router config is being written back to the tftp server and overwrites the text file which I was using as my source file.&lt;br /&gt;&lt;br /&gt;;-} helps if I can read !! I&apos;m using dotted notation and was using the example for copying the running config to the tftp server which is exactly what I was getting</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/4" level="1.2.1.1" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 8:35am PST</Timestamp><Msgbody>Still having problems with the expected file types for ccCopySourceFileType and/or ccCopyDestFileType.&lt;br /&gt;&lt;br /&gt;Have set Dest to an integer of &apos;2&apos; = running-config.&lt;br /&gt;&lt;br /&gt;I get an error when following the value of &apos;3&apos; as per the CCO URL previously given.&lt;br /&gt;&lt;br /&gt;The CCO SNMP Object Navigator has a reference to &apos;networkFile&apos; as a value, but I&apos;m not sure how to set it.&lt;br /&gt;&lt;br /&gt;" If the ccCopySourceFileType has the value of networkFile, the &lt;br /&gt;ccCopyServerAddress and ccCopyFileName must also be created, &lt;br /&gt;and these 3 objects together&lt;br /&gt;(ccCopySourceFileType, ccCopyServerAddress, ccCopyFileName)&lt;br /&gt;will uniquely identify the source file."&lt;br /&gt;&lt;br /&gt;The URL &lt;A HREF="javascript:newWin(&apos;http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&amp;translate=Translate&amp;objectInput=1.3.6.1.4.1.9.9.96.1.1.1.1.3&apos;)"&gt;http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&amp;translate=Translate&amp;objectInput=1.3.6.1.4.1.9.9.96.1.1.1.1.3&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;only has possible values of 1 or 2 for the OID.&lt;br /&gt;&lt;br /&gt;Any thoughts ?&lt;br /&gt;Ian</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/5" level="1.2.1.1.1" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 8:41am PST</Timestamp><Msgbody>.1.3.6.1.4.1.9.9.96.1.1.1.1.3.128 s networkFile&lt;br /&gt;&lt;br /&gt;Error in packet.&lt;br /&gt;Reason: (badValue) The value given has the wrong type or length.&lt;br /&gt;Failed object: iso.3.6.1.4.1.9.9.96.1.1.1.1.3.128</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/6" level="1.2.1.1.1.1" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 9:00am PST</Timestamp><Msgbody>It seems the CCO article is wrong !!&lt;br /&gt;&lt;br /&gt;The fileType possible values are :&lt;br /&gt;&lt;br /&gt;1: networkFile(1) &lt;br /&gt;2: iosFile(2) &lt;br /&gt;3: startupConfig(3) &lt;br /&gt;4: runningConfig(4) &lt;br /&gt;5: terminal(5) &lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/7" level="1.2.1.1.1.1.1" new="yes">      <Author authinfo="Commissioning Engineer, Affiniti - A Kingston Communications Business">iswift</Author><Timestamp>Nov 16, 2009, 9:35am PST</Timestamp><Msgbody>This issue is now resolved using the OID values in the last post, from the MIB - do not rely on the content of the CCO snmp object navigator for the values of ccCopySourceFileType  (or Destination).</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0cf/8" level="1.2.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 10:26am PST</Timestamp><Msgbody>You can use my SNMP Search &amp; Translate tool.  It does return the proper values:&lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;http://jaguar.ir.miami.edu/~marcus/snmptrans.html&apos;)"&gt;http://jaguar.ir.miami.edu/~marcus/snmptrans.html&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f0e5" messages="2" subscribed="yes" title="Enabling SSH on Line VTY "><Message attachment="no" canreply="yes" id=".2cd4f0e5" level="">      <Author authinfo="Connectivity Engineering, GXS">frysj</Author><Timestamp>Nov 16, 2009, 6:09am PST</Timestamp><Msgbody>Hi All,&lt;br /&gt;&lt;br /&gt;Today we allow Telnet via Line VTY across IOS routers/switches.  1) What configuration changes are required in Line VTY to allow Telnet and SSH?  2) Are there any IOS related dependencies for SSH protocol on routers/switches?&lt;br /&gt;&lt;br /&gt;Jim Frys</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4f0e5/0" level="1." new="yes">      <Author authinfo="Senior Network Engineer, WPS EXTERNAL TECHNOLOGY SOLUTIONS">collin_clark</Author><Timestamp>Nov 16, 2009, 6:42am PST</Timestamp><Msgbody>First you&apos;ll need the crypto image to configure SSH (look for k9 in the IOS file name). Then you&apos;ll need to configure SSH. &lt;br /&gt;&lt;br /&gt;&lt;A HREF="javascript:newWin(&apos;https://packetpros.com/cisco_kb/IOS_RTR_SSH.html&apos;)"&gt;https://packetpros.com/cisco_kb/IOS_RTR_SSH.html&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;Finally add telnet and SSH to the VTY&apos;s.&lt;br /&gt;&lt;br /&gt;line vty 0 4&lt;br /&gt; transport input telnet ssh&lt;br /&gt;&lt;br /&gt;The above command will only allow telnet and ssh. By default all protocols are allowed and the above line provides some additional security.&lt;br /&gt;&lt;br /&gt;Hope that helps.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4f0e5/1" level="1.1" new="yes">      <Author authinfo="Connectivity Engineering, GXS">frysj</Author><Timestamp>Nov 16, 2009, 9:25am PST</Timestamp><Msgbody>Thank you. Very helpful information.</Msgbody><Attachment/></Message></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f10a" messages="0" subscribed="yes" title="Can&apos;t import 3rd-party certificate and root CA"><Message attachment="no" canreply="yes" id=".2cd4f10a" level="">            <Author authinfo=" Kaufland Informationssysteme">sven@hruza</Author><Timestamp>Nov 16, 2009, 7:20am PST</Timestamp><Msgbody>Hello,&lt;br /&gt;&lt;br /&gt;I want to use a certificate for a new LMS installation from our company root CA server.&lt;br /&gt;I used the server.csr for a cert-request and got a file back named &lt;hostname&gt;.crt and the certificate of our root CA named rootCA.cer.&lt;br /&gt;&lt;br /&gt;I read the help docu but I can&apos;t understand how I can import the root certificate.&lt;br /&gt;I think I got it by copying the file to \\MDC\\Apache\\conf\\ssl\\ and rename it to "trusted.94.crt".&lt;br /&gt;&lt;br /&gt;But now I get the following message when I use the perl script with option 4:&lt;br /&gt;&lt;br /&gt;INFO: Certificate is a Base64-Encoded X.509Certificate&lt;br /&gt;Loading &apos;screen&apos; into random state -Loading &apos;screen&apos; into random state - done&lt;br /&gt; done&lt;br /&gt;INFO: Certificate validated with Server&apos;s Private Key successfully&lt;br /&gt;[Mon Nov 16 15:30:04 CET 2009]Error occurred while reading Certificate: invalid&lt;br /&gt;DER-encoded certificate data&lt;br /&gt;Error occurred while trying to validate the given Certificate&lt;br /&gt;&lt;br /&gt;Any ideas for that?&lt;br /&gt;&lt;br /&gt;Thanks a lot!</Msgbody> <Attachment/></Message></Conversation><Conversation id=".2cd4b3cc" messages="58" subscribed="yes" title="DCR internal error in communication channel"><Message attachment="no" canreply="yes" id=".2cd4b3cc" level="">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 12, 2009, 12:26pm PST</Timestamp><Msgbody>I have reported this error before...and have a TAC case open for it...but have found a workaround that I wanted to share that might shed some light on the issue.&lt;br /&gt;&lt;br /&gt;The URL of Common Services &gt; Device Management when I get the error contains the FQDN.&lt;br /&gt;&lt;br /&gt;If I modify this URL by removing the domain suffix and attempt the same change in the DCR the change is successful.&lt;br /&gt;&lt;br /&gt;Any ideas?</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 12, 2009, 12:31pm PST</Timestamp><Msgbody>Hostname problems commonly cause errors due to certificate mismatches.  One should always access LMS using the same hostname as configured in the certificate.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/1" level="1.1">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 13, 2009, 9:10am PST</Timestamp><Msgbody>OK...but the applications registered for remote servers show a FQ hostname in application registration status.&lt;br /&gt;&lt;br /&gt;I assume this makes all links to that application point to the FQDN url as well. Which would cause the users trouble when going to CS on the remote server and thus getting this internal comm error because it used the FQDN url for the link.&lt;br /&gt;&lt;br /&gt;I just realized that the application registration uses the FQDN when you register using the import from other servers option. If I were to unregister everything yet again. and register them with the &apos;from template&apos; option they would no longer call the FQDN in the links. Is this accurate?&lt;br /&gt;&lt;br /&gt;Why is the remote servers option there if the system doesn&apos;t mesh well with FQDN?&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 13, 2009, 9:18am PST</Timestamp><Msgbody>No, the register from remote server works just fine with short hostnames.  I&apos;m using it that way in my lab.  Everything comes done to the SSL cert.  If you create the certs with short hostnames, then you register servers with each other using short hostnames, and you access servers using the short hostnames, then everything will work.&lt;br /&gt;&lt;br /&gt;Alternatively, if all of this is done with FQDN, then FQDN should work.&lt;br /&gt;&lt;br /&gt;You need to decide how you want this all to work, then start from scratch.  Regenerate the SSL certs on each server using the proper hostname.  Remove all accepted peer server certs from each server, then reimport the new certs using the proper hostnames.  Finally, re-register the applications from remote servers using the proper hostnames, re-setup DCR integration using the proper hostnames, etc. and everything should just work.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/3" level="1.1.1.1">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 13, 2009, 6:05pm PST</Timestamp><Msgbody>Ok so I tried &apos;starting from scratch&apos; tonight...&lt;br /&gt;&lt;br /&gt;Reverted both servers back to StandAlone mode for both DCR and SSO.&lt;br /&gt;&lt;br /&gt;Deleted all peer server certificates.&lt;br /&gt;&lt;br /&gt;Unregistered all applications.&lt;br /&gt;&lt;br /&gt;Restarted the Daemon Managers.&lt;br /&gt;&lt;br /&gt;Regenerated the certificates with the FQDN.&lt;br /&gt;&lt;br /&gt;Modified the Homepage settings Server Name to reflect the FQDN.&lt;br /&gt;&lt;br /&gt;Restarted the Daemon Managers.&lt;br /&gt;&lt;br /&gt;Imported peer certificates using FQDN.&lt;br /&gt;&lt;br /&gt;Changed DCR modes appropriately.&lt;br /&gt;&lt;br /&gt;Changed SSO mode appropriately.&lt;br /&gt;&lt;br /&gt;Restarted Daemon Managers.&lt;br /&gt;&lt;br /&gt;Preparing to Register Applications:&lt;br /&gt;On each server I chose import from remote server and wrote down what was detected as already registered on the remote servers.&lt;br /&gt;&lt;br /&gt;DCR Master w/RME,DFM: Common Services, Setup Center, CiscoWorks Assistant, and Dev Diag Tools&lt;br /&gt;&lt;br /&gt;DCR Slave w/CM,CV,IPM: Common Services, Setup Center, CiscoWorks Assistant, Dev Diag Tools, CM Setup Center&lt;br /&gt;&lt;br /&gt;With that in mind I find it strange that CM Setup Center is showing up while IPM Setup Center does not. I have come to assume that you have to register CM, IPM, RME, and DFM but not Common Services. Is this accurate?&lt;br /&gt;&lt;br /&gt;In any case...I proceeded to register the main components on their respective servers. The big question here is, after choosing Register From Templates, I am prompted to enter a server name which I assume we would stick to the &apos;plan&apos; and input the FQDN. Is this accurate?&lt;br /&gt;&lt;br /&gt;Having opted for the implied answer and inputing the FQDN I successfully registered all the local applications and proceeded to import the apps from the remote servers using the FQDN.&lt;br /&gt;&lt;br /&gt;Having followed your advice I still seem to have missed something for I have some strange things that occur now.&lt;br /&gt;&lt;br /&gt;Most prominent is the Device Allocation Summary. On the DCR master it reports, Error In getting Installed Applications in DCR domain. And the slave only shows DFM and RME with all devices managed.&lt;br /&gt;&lt;br /&gt;To me this suggests that one server has discrepancies somewhere. I just don&apos;t know where to start looking.&lt;br /&gt;&lt;br /&gt;First thing I have done it unregister CM since it is one of the applications that isn&apos;t showing up correctly. I then re-registered it with the shortname and it shows up accurately in the device allocation summary.&lt;br /&gt;&lt;br /&gt;Hence my utter confusion. Help!</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/4" level="1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 13, 2009, 8:05pm PST</Timestamp><Msgbody>You shouldn&apos;t be using templates to register apps from remote servers.  You should select the Remote Server option, enter the FQDN, and select the apps from the list.  You are right that you should only import the main apps.  These include RME, CM, CS, DFM, IPM, and CiscoView.&lt;br /&gt;&lt;br /&gt;Where are you seeing this discrepancy in the auto allocation summary.  A screenshot would be helpful.  It still sounds like your application registration approach is wrong.&lt;br /&gt;&lt;br /&gt;I tried doing some of the things I believe you want to do, and so far, I haven&apos;t encountered any problems.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/5" level="1.1.1.1.1.1">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 14, 2009, 4:26am PST</Timestamp><Msgbody>I have no doubt that my application registration approach it incorrect. LOL...&lt;br /&gt;&lt;br /&gt;What I haven&apos;t seen you mention is the process of registering local applications. Maybe this is where the problem lies. Do you have to do this?&lt;br /&gt;&lt;br /&gt;For instance: DCR master houses CM and IPM and those applications aren&apos;t available to a remote server for import unless I first register them on the local server. Hence the confusion about do I register with the template option and the FQDN or what?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/6" level="1.1.1.1.1.1.1">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 14, 2009, 5:29am PST</Timestamp><Msgbody>I have a TAC case for this whole thread which was closed yesterday. I have emailed the Engineer that I was cooresponding with and requested it be reopened. Do you ever get involved via Webex? I&apos;d be extremely greatful if you would offer your expertise via Webex and help resolve this ongoing issue. :)&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/7" level="1.1.1.1.1.1.2">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 14, 2009, 7:52am PST</Timestamp><Msgbody>Local applications should never need to be registered.  This happens at install time.  If, however, you lose local applications (like Common Services) there is a command-line only procedure to get them all back.  TAC needs to walk you through this, though.&lt;br /&gt;&lt;br /&gt;I don&apos;t see how it&apos;s possible not to have applications which are installed on a server not available for remote registration.  I certainly cannot reproduce that.  You may very well have a problem with the CMIC registration database, and it might be a good idea to have TAC walk you through the procedure to dump and re-register all local applications on both servers.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/8" level="1.1.1.1.1.1.2.1">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 14, 2009, 7:54am PST</Timestamp><Msgbody>That sounds fabulous! I knew something wasn&apos;t right. I haven&apos;t heard from my TAC contact yet. We are currently down. So I guess I open a new case for this.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/9" level="1.1.1.1.1.1.2.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 14, 2009, 8:06am PST</Timestamp><Msgbody>Matter of fact I have opened a TAC case searching for this procedure in the past and was led in another direction.&lt;br /&gt;&lt;br /&gt;Is there something I can call this procedure so the engineers know exactly what I am talking about?&lt;br /&gt;&lt;br /&gt;I was offered the hostnamechange script and asked to redo the Master/Slave configuration.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/10" level="1.1.1.1.1.1.2.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 14, 2009, 8:35am PST</Timestamp><Msgbody>The hostnamechange script does modify the CMIC records, but I&apos;m not sure it will fix all of your problems.  It really sounds like somethings are missing which should not be.  It&apos;s certainly easier to give it a try first, though.  However, the procedure to which I refer involves deleting the existing CMIC database, then re-registering the local templates from the command line.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/11" level="1.1.1.1.1.1.2.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 14, 2009, 8:39am PST</Timestamp><Msgbody>The hostnamechange script will not run if the hostname hasn&apos;t changed. Right?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/12" level="1.1.1.1.1.1.2.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 14, 2009, 8:46am PST</Timestamp><Msgbody>No, it will state that the two hostnames are the same, and exit.</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/13" level="1.1.1.1.1.1.2.2" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 14, 2009, 4:10pm PST</Timestamp><Msgbody>I haven&apos;t heard back from my TAC engineer. They were going to research the procedure and call back. I really need to get the servers back online. I submitted the level 3 case this morning. Can you assist in this matter?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/14" level="1.1.1.1.1.1.2.2.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 14, 2009, 5:19pm PST</Timestamp><Msgbody>You can escalate the case as a severity 1 if you are available, and can work on it now.  That will queue it the next engineer.  Else, if you have your engineer contact me tomorrow, I can help them find the necessary procedure.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/15" level="1.1.1.1.1.1.2.2.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 15, 2009, 12:31pm PST</Timestamp><Msgbody>I need assistance with the command I was provided for re-registering the applications. There must be a typo...Can&apos;t get my engineer to return an e-mail or phone call. Can you advise? &lt;br /&gt;&lt;br /&gt;I&apos;m not sure if you want me to paste the command on here or not since it was so hard to come by, but here is the error I get:&lt;br /&gt;Exception in thread "main" java.lang.NoClassDefFoundError: administration/1/0&lt;br /&gt;&lt;br /&gt;The filename used was administration.1.0.xml and I was advised to remove the .xml for this command.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/16" level="1.1.1.1.1.1.2.2.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 15, 2009, 12:33pm PST</Timestamp><Msgbody>Yes, and you&apos;re missing a piece.  You forgot the actual class name to execute.  The class name, which comes after the end of the classpath argument, and before the filename is:&lt;br /&gt;&lt;br /&gt;com.cisco.nm.cmf.registry.CMICApplicationRegistry</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/17" level="1.1.1.1.1.1.2.2.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 15, 2009, 1:00pm PST</Timestamp><Msgbody>Thanks!</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/18" level="1.1.1.1.1.1.2.2.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 25, 2009, 12:16pm PST</Timestamp><Msgbody>I don&apos;t think we have resolved this issue.&lt;br /&gt;&lt;br /&gt;It still occurs from time to time.&lt;br /&gt;&lt;br /&gt;I am still not 100% sure about the do&apos;s and don&apos;t of hostname vs. FQDN with multiserver setup.&lt;br /&gt;&lt;br /&gt;I know you recommended using the shortname, but there are times when that doesn&apos;t make sense. &lt;br /&gt;&lt;br /&gt;For example, lets say I have 2 servers (ciscoworks-cm.domain.net and ciscoworks-rme.domain.net). &lt;br /&gt;&lt;br /&gt;I was advised to generate the certificates using the hostname only (ciscoworks-cm and ciscoworks-rme). &lt;br /&gt;&lt;br /&gt;In the Homepage settings then I would have to put the short hostnames as well. &lt;br /&gt;&lt;br /&gt;When I register applications from a remote server it asks for a server name and display name both of which I assume should be the short hostname. &lt;br /&gt;&lt;br /&gt;Then when the apps are registered you see a hostname column for each app that is registered and it apparently reads the FQDN from somewhere and that is what is shown as the hostname for the remote apps. (I&apos;d imagine this could be the md.properties file.)&lt;br /&gt;&lt;br /&gt;You also have to provide the servername when you setup SSO and the DCR Master/Slave settings both of which rely on the imported certificates and therefore must match with the short hostname.&lt;br /&gt;&lt;br /&gt;Somewhere though the server is told to use the FQDN for URLs and this throws things off when you have your certificate generated with the short hostname.&lt;br /&gt;&lt;br /&gt;Out of the box several weeks ago this was the issue which proved an issue when it was apparently what caused the "internal error in communications channel" issues.&lt;br /&gt;&lt;br /&gt;I then began a mission to get everything to reference the FQDN since I couldn&apos;t successfully get everything to use the shortname.&lt;br /&gt;&lt;br /&gt;Plus it just doesn&apos;t seem acceptable to expect users to address the site by its short hostname only. This requires tedious fenagling with each users HOSTS file or DNS settings to make certain that it won&apos;t append an alternate domain suffix.&lt;br /&gt;&lt;br /&gt;I have chased this goose entirely too long.&lt;br /&gt;&lt;br /&gt;I even upgraded to LMS 3.2 hoping that would work out some of these kinks but the "internal communication channel" error still seems to rear its head as it pleases.&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/19" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 25, 2009, 12:55pm PST</Timestamp><Msgbody>The display name of the registered application can be anything you want.  The hostname should be the short hostname.&lt;br /&gt;&lt;br /&gt;I did some testing with FQDN vs. short hostname internally on my LMS 3.2 servers, and found things to work generally pretty well when using FQDN except when it comes to application/device mapping (PIDM) and Device Center.  I have two machines registered with each other by FQDN, and so far I have not had any communications problem with DCR (though Device Center links use the short hostname of the peer server).&lt;br /&gt;&lt;br /&gt;On top of that, the logs I have seen thus far don&apos;t point to any real root cause of these issues.  There also doesn&apos;t appear to be any debugging which can be enabled to give more information.  At the very least some code changes would be required to get more clues as to what is going on.&lt;br /&gt;&lt;br /&gt;For this reason, you will need to work with TAC so patches can be provided to try and isolate what is going on when this error occurs.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/20" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 27, 2009, 9:19am PST</Timestamp><Msgbody>Just to be certain that the issue wan&apos;t due to a server domain suffix change after installation, I fully formatted and reinstalled LMS 3.2.&lt;br /&gt;&lt;br /&gt;I have 2 licensed servers still, but have added a third HUM trial to the mix. So 2 slaves.&lt;br /&gt;&lt;br /&gt;I am determined to get this working with FQDN, which may prove to be more trouble than it is worth. :)&lt;br /&gt;&lt;br /&gt;All configurable references to the remote servers use the FQDN. The certs were generated with the FQDN and the Homepage Settings reflect the FQDN.&lt;br /&gt;&lt;br /&gt;Still getting "internal error in communication channel. It actually seems more apparent that the slaves initially attach to the master but drop off soon after.&lt;br /&gt;&lt;br /&gt;Browsing the attached logs brought me to this theory.&lt;br /&gt;&lt;br /&gt;I also noticed that the DCR mode settings report:&lt;br /&gt;Current DCR Settings &lt;br /&gt;Mode:  Slave       Master Hostname:   [masterhostname.domain.com]&lt;br /&gt;   Port:   443 &lt;br /&gt;   Master Certificate:   Valid &lt;br /&gt;    Master Server is unreachable. &lt;br /&gt;&lt;br /&gt;So I changed the DCR settings to call the short hostname only and that wasn&apos;t sufficient.&lt;br /&gt;&lt;br /&gt;I still get "Certificate HostName [masterhostname.domain.com] and the URL Host Name [masterhostname] do not match&lt;br /&gt;Before Calling the astandalone to slave&lt;br /&gt;--------------------&lt;br /&gt;&lt;br /&gt;I obviously have to generate the certs with the shortname until this issue is addressed further...&lt;br /&gt;&lt;br /&gt;Again, the problem I have with having the cert use the shortname is the browser complaints of the URLs not matching when our end users access the server by the FQDN. It doesn&apos;t seem plausible to expect users to open their browser and go to &lt;A HREF="javascript:newWin(&apos;https://masterhostname&apos;)"&gt;https://masterhostname&lt;/A&gt; instead of &lt;A HREF="javascript:newWin(&apos;https://masterhostname.domain.com.&apos;)"&gt;https://masterhostname.domain.com.&lt;/A&gt;&lt;br /&gt;&lt;br /&gt;Any thoughts or additions?&lt;br /&gt; &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) dcrClientSlave1.txt&lt;br /&gt;2) additional DCRlogs.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>dcrClientSlave1.txt</FileName><DocID>122825</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>130042</Size><ExpirationDate>10/27/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>additional DCRlogs.txt</FileName><DocID>122828</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>6797</Size><ExpirationDate>10/27/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/21" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 27, 2009, 9:42am PST</Timestamp><Msgbody>There is not enough information in these logs to determine why your DCRs are unable to sync up.&lt;br /&gt;&lt;br /&gt;I recommend you open a TAC service request, and keep it open until this is working.  I know it works as I&apos;m currently running in such a configuration.  I can only guess that something still has not been done right (or hostname resolution is not working correctly for FQDN).&lt;br /&gt;&lt;br /&gt;As to your last point, given that Device Center will still use short hostnames even if everything else is using FQDN will mean that your users will still get prompted to accept the cert hostname mismatch (and authenticate again if using SSO).</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/22" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 27, 2009, 10:04am PST</Timestamp><Msgbody>Ok and good point about Device Center&apos;s URLs.&lt;br /&gt;&lt;br /&gt;Thanks for all your help, anyhow. I have really appreciated it. </Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/23" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 28, 2009, 11:24am PST</Timestamp><Msgbody>Update: I have opened a TAC case for this "internal error in communication channel."&lt;br /&gt;&lt;br /&gt;I advised my TAC engineer that I had been working with you for a couple of week now on this issue. I hope you might find the time to assist. :)&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/24" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 30, 2009, 4:06pm PST</Timestamp><Msgbody>Still seeing the internal error in communication channel error...ugh!  ;)&lt;br /&gt;&lt;br /&gt;I was hoping you could explain the purpose of the Home Page Server Name in the Home Page Settings under CS &gt; Server &gt; Home Page Admin.&lt;br /&gt;&lt;br /&gt;In a multiserver environment should this be your appointed web server and thus match on all servers or just each servers own local hostname or FQDN?&lt;br /&gt;&lt;br /&gt;What is the Provider Group Name function...I assume it is one in the same, but does it affect anything I am seeing.&lt;br /&gt;&lt;br /&gt;Right now all of my certs are configured with the shortname as advised, however this provider group name or home page server name is the FQDN of each server itself. Should I modify that?&lt;br /&gt;&lt;br /&gt;Today when I received the internal communication error I was trying to update the device credentials on a few devices none of which were successful. All returned the error.&lt;br /&gt;&lt;br /&gt;I then went to the browser address and modified it to just the shortname. Still saw the error.&lt;br /&gt;&lt;br /&gt;I then decided to clear my browser cookies, history, and temp files and tried again. Same error with the FQDN url, but when I tried the shortname I was able to modify the credentials of every device in the db. ;)&lt;br /&gt;&lt;br /&gt;Any insight here? Does this help? LOL&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/25" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 30, 2009, 4:31pm PST</Timestamp><Msgbody>The homepage name can be anything you want.  You could call it "Cowboy Server" if you wanted.  It&apos;s just a logical name to present to users (though there are some internal uses as well).  There used to be some issues with making this something other than the hostname, but those should be fixed now.&lt;br /&gt;&lt;br /&gt;No, this still doesn&apos;t explain why this error is occurring.  Given the transient nature, and the fact that I cannot reproduce on two clusters, perhaps there is something wrong with the server itself (e.g. bad memory).  Or, maybe there is some conflict with something else installed on this server.  What services are currently running on the master?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/26" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 30, 2009, 4:59pm PST</Timestamp><Msgbody>I assume you mean just LMS services. So I have attached the pdshow. &lt;br /&gt;&lt;br /&gt;The servers are all brand new servers with no other "obvious" apps on them. But you never know, I know.&lt;br /&gt;&lt;br /&gt;I am starting to wonder if I ever see the error when accessing the DCR directly from the server. I will test that some.&lt;br /&gt;&lt;br /&gt;I guess I didn&apos;t mention that I usually don&apos;t access the server directly when making changes to the devices in DCR. In fact that may be why I couldn&apos;t reproduce the exact error while I was with TAC. Hmmm...I&apos;ll begin testing that immediately. We definitely have some tight firewalls here that we could be battling with...&lt;br /&gt;&lt;br /&gt;However, it is important to note that there are no firewalls between the master and its slaves. They are all in the same subnet. So the master unreachable should be different.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/27" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 30, 2009, 5:00pm PST</Timestamp><Msgbody>Oops attachment!&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) 2009_10-30pdshow.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>2009_10-30pdshow.txt</FileName><DocID>122972</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>14579</Size><ExpirationDate>10/30/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/28" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Oct 30, 2009, 5:06pm PST</Timestamp><Msgbody>No, I meant non-LMS services.  LMS will not conflict with itself.  But other services could be hindering it.&lt;br /&gt;&lt;br /&gt;The client shouldn&apos;t have a bearing on how DCR works.  All of the communication happens either internally or between servers.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/29" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Oct 30, 2009, 5:39pm PST</Timestamp><Msgbody>Ok.&lt;br /&gt;&lt;br /&gt;But I have an idea...&lt;br /&gt;&lt;br /&gt;This error may only be occuring from a remote PC that initially logs into SSO with the FQDN without having been prompted for SSO relogin at the URLs that are generated with the short hostname.&lt;br /&gt;&lt;br /&gt;This is why it is so flaky and hard to pin down. It is also why it seems to not occur with Firefox, while indeed it does. &lt;br /&gt;&lt;br /&gt;Maybe you can reproduce it with this info.&lt;br /&gt;&lt;br /&gt;All certs are shortname, but we access the site with the FQDN. (clear all browser cache) Go straight to the DCR and try to modify. Internal Error !! &lt;br /&gt;Modify the URL to just the shortname it will prompt for SSO again, but you can modify the DCR (cause you are already authenticated)!!&lt;br /&gt;&lt;br /&gt;yay...I can reproduce consistently.&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/30" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 1, 2009, 10:09am PST</Timestamp><Msgbody>No, I can&apos;t reproduce.  I&apos;ve done everything exactly how you said.  Server certs are short hostname, SSO master/slave, DCR master/slave, HTTPS mode enabled, cleared browser cache, restarted browser, connected to master using FQDN, went to DCR, modified credentials, added a new credential set, modified identity, added a new device.  Everything works without error.&lt;br /&gt;&lt;br /&gt;Just in case your error has changed, post the new dcr.log after reproducing this problem.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/31" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 1, 2009, 10:50am PST</Timestamp><Msgbody>Are you accessing the  server web site from a computer other than the DCR master to edit the credentials?&lt;br /&gt;&lt;br /&gt;I cannot reproduce the error at all while on the DCR master.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/32" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 1, 2009, 10:52am PST</Timestamp><Msgbody>Yes.  I&apos;ve tried using both Firefox and IE from remote servers.  I rarely ever use the LMS server itself as a client.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/33" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 1, 2009, 11:58am PST</Timestamp><Msgbody>When you configured SSO on the remote servers did you use the FQDN or the shortname?&lt;br /&gt;&lt;br /&gt;I have the shortname of the DCR master.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/34" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 1, 2009, 12:07pm PST</Timestamp><Msgbody>Recreated internal error in communication channel from remote PC.&lt;br /&gt;&lt;br /&gt;Problem happened while accessing the server using the shortname only. No FQDN involved ever today. So my above theory was invalidated. :(&lt;br /&gt;&lt;br /&gt;But here is the dcr.log with "ERR_IN_INVOCATION,BEFORE_INVOCATION, java.lang.NoSuchMethodException" in it...&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) dcrlogInternalErrorInComm.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>dcrlogInternalErrorInComm.txt</FileName><DocID>123027</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>210834</Size><ExpirationDate>11/01/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/35" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 1, 2009, 12:10pm PST</Timestamp><Msgbody>prepended dcr.log&lt;br /&gt;&lt;br /&gt;This range went back a little further just in case...&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) dcrlogInternalErrorInComm.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>dcrlogInternalErrorInComm.txt</FileName><DocID>123028</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>211793</Size><ExpirationDate>11/01/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/36" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 1, 2009, 12:18pm PST</Timestamp><Msgbody>internal error happened when attempting to edit Credentials locally (on the dcr master itself).&lt;br /&gt;&lt;br /&gt;dcr.log from that time period&lt;br /&gt;pdshow attached also&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) frommasterdcrlogInternalErrorInComm.txt&lt;br /&gt;2) pdshow.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>frommasterdcrlogInternalErrorInComm.txt</FileName><DocID>123029</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>359273</Size><ExpirationDate>11/01/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>pdshow.txt</FileName><DocID>123030</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>14571</Size><ExpirationDate>11/01/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/37" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 1, 2009, 12:26pm PST</Timestamp><Msgbody>current services running on master&lt;br /&gt;netstat&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) tasklist.txt&lt;br /&gt;2) netstat.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>tasklist.txt</FileName><DocID>123031</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>8660</Size><ExpirationDate>11/01/2014</ExpirationDate><IsExpired>no</IsExpired></Document><Document><FileName>netstat.txt</FileName><DocID>123032</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>76171</Size><ExpirationDate>11/01/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/38" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 1, 2009, 3:00pm PST</Timestamp><Msgbody>I was more interested in seeing a screenshot of the services control panel showing all running services.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/39" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 2, 2009, 6:15am PST</Timestamp><Msgbody>screen shots&lt;br /&gt;&lt;br /&gt;Did you see anything of interest in the logs when the error was generated?&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) services SS.doc&lt;br /&gt;</Msgbody><Attachment><Document><FileName>services SS.doc</FileName><DocID>123055</DocID><ContentType>application/msword</ContentType><InternalType>word</InternalType><Size>362496</Size><ExpirationDate>11/02/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/40" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 2, 2009, 9:22am PST</Timestamp><Msgbody>This looks fine.  The only major difference is that you have the SNMP service installed where as my servers do not.&lt;br /&gt;&lt;br /&gt;The logs are as useless as before.  The methods that fail are different, and there doesn&apos;t appear to be any real pattern.  I will need to provide you some debugging patches through your service request.  Have your engineer contact me, and I will send the patches.  They should tell us definitively why this is failing (though maybe not the true root cause).</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/41" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 2, 2009, 10:01am PST</Timestamp><Msgbody>My engineer is out of the office still.&lt;br /&gt;&lt;br /&gt;Is this normal?&lt;br /&gt;&lt;br /&gt;---------- stdout.log ---------------------&lt;br /&gt;[Sun Nov 01 01:29:30 CST 2009] CCN::initializeSSO Connecting to &lt;A HREF="javascript:newWin(&apos;https://CISCOWORKS:443/CSCOnm/servlet/com.cisco.nm.cmf.servlet.ProcessSSOServlet&apos;)"&gt;https://CISCOWORKS:443/CSCOnm/servlet/com.cisco.nm.cmf.servlet.ProcessSSOServlet&lt;/A&gt;&lt;br /&gt;[Sun Nov 01 01:29:30 CST 2009] CCN - SSO mode = 1&lt;br /&gt;&lt;br /&gt;[Sun Nov 01 01:29:30 CST 2009]  CoreContextNexus ValidateConnection:true&lt;br /&gt;[Sun Nov 01 01:29:30 CST 2009] Invoke doLicenseCheck!&lt;br /&gt;[Sun Nov 01 01:29:30 CST 2009]  DoLicenseCheck Returned:true&lt;br /&gt;Local Server URL :&lt;A HREF="javascript:newWin(&apos;https://ciscoworks.net.okstate.edu:443&apos;)"&gt;https://ciscoworks.net.okstate.edu:443&lt;/A&gt;&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.&lt;br /&gt;log4j:ERROR Attempted to append to closed appender named [A-client1].&lt;br /&gt;log4j:WARN Not allowed to write to a closed appender.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/42" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 2, 2009, 10:04am PST</Timestamp><Msgbody>Yes, this is fine.  log4j errors are typically harmless.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/43" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 2, 2009, 10:13am PST</Timestamp><Msgbody>Is it possible that this is all due to a TCP session timing out?&lt;br /&gt;&lt;br /&gt;How does the DCR allow changes to occur? Lets say I log in and make a change to the device credentials...I have thus done so via a particular TCP port on the server. Is there a specific thread involved as well? Is my TCP port specific to my username or client IP or anything?&lt;br /&gt;&lt;br /&gt;If I login via the FQDN vs. the short hostname am I offered another thread or TCP port or user session that might eliminate the effect of the TCP timeout via the alternate login?&lt;br /&gt;&lt;br /&gt;Just brainstorming...lol...did all that come out in a sensible fashion?</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/44" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 2, 2009, 10:27am PST</Timestamp><Msgbody>As I said before, there is no way this is client-related.  All of this happens on the backend.  The way it works is that you submit an HTTP request saying you want something to happen.  A servlet (like a CGI) takes this request, and calls a remote method via our proprietary CSTM RPC system.  CSTM then tries to resolve the desired request using the given Java class and method names.  THIS is failing from time to time.  Why that failure occurs is not clear.  For some reason, the DCR JVM running the CSTM client code is unable to resolve the method name from the given class.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/45" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 3, 2009, 2:08pm PST</Timestamp><Msgbody>I just sent the patched DCR.log to my engineer.&lt;br /&gt;&lt;br /&gt;Looking forward to your diagnosis. :)</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/46" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 3, 2009, 3:21pm PST</Timestamp><Msgbody>I was able to capture the logs for both an unsuccessful credential mod and a successful one.&lt;br /&gt;&lt;br /&gt;The logs for each were sent to my engineer at seperate times. Be sure you get both as needed. :)</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/47" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 4, 2009, 9:48am PST</Timestamp><Msgbody>I found the problem.  As I predicted, it has nothing to do with browser, FQDN, or anything.  It is a transient issue that only affects Windows SMP systems.  It tends to occur mostly on faster machines.  A patch is on its way.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/48" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 4, 2009, 2:14pm PST</Timestamp><Msgbody>Is it probable that this issue was prevalent in LMS 2.6 and 3.1?&lt;br /&gt;&lt;br /&gt;I am certain we experienced the "internal error in communication channel" error with all of our previous versions (2.6 and 3.1).&lt;br /&gt;&lt;br /&gt;We just kept upgrading hoping it was resolved in the new releases.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/49" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 4, 2009, 2:21pm PST</Timestamp><Msgbody>Yes, it is present in all versions of LMS 2.5 and higher.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/50" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 7, 2009, 5:37pm PST</Timestamp><Msgbody>My dcr.log is interesting.&lt;br /&gt;&lt;br /&gt;Full of FATAL messages.&lt;br /&gt;&lt;br /&gt;Not sure if I have looked at it since the workaround patch. &lt;br /&gt;&lt;br /&gt;I moved RME to the Master DCR and am readding DFM to the cluster on a seperate server. The DCR isn&apos;t replicating the device yet so I was checking the DCR logs.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Attachment Keywords : &lt;/b&gt; &lt;br /&gt;1) dcrlogfatal.txt&lt;br /&gt;</Msgbody><Attachment><Document><FileName>dcrlogfatal.txt</FileName><DocID>123305</DocID><ContentType>text/plain</ContentType><InternalType>text</InternalType><Size>356779</Size><ExpirationDate>11/07/2014</ExpirationDate><IsExpired>no</IsExpired></Document></Attachment></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/51" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 7, 2009, 5:44pm PST</Timestamp><Msgbody>WARNING: Certificate HostName [FQDN] and the URL Host Name [shortname] do not match&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Where does it get this "URL hostname?"</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/52" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">            <Author authinfo=" Oklahoma State University">helexis@okstate.edu</Author><Timestamp>Nov 7, 2009, 5:49pm PST</Timestamp><Msgbody>Figured it out.&lt;br /&gt;&lt;br /&gt;If I am going to have certs with FQDN, I MUST use the FQDN when I configure the DCR master hostname.&lt;br /&gt;&lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/55" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 7, 2009, 10:14pm PST</Timestamp><Msgbody>Yes, same for SSO.</Msgbody><Attachment/></Message></Reply></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/54" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 7, 2009, 10:13pm PST</Timestamp><Msgbody>The URL hostname is the hostname used when making the HTTP request (i.e. he value of the Host: header).  This is typically the URL entered in the client browser, but for IPC calls, it can be the hostname as configured in PX_HOST or in regdaemon.xml.</Msgbody><Attachment/></Message></Reply></Reply><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/53" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 7, 2009, 10:10pm PST</Timestamp><Msgbody>All messages starting with "XXX" are my debugging messages, and are nothing to worry about.  I sent your engineer a new patch which removes all debugging.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/56" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1" new="yes">            <Author authinfo=" Kaufland Informationssysteme">sven@hruza</Author><Timestamp>Nov 16, 2009, 1:36am PST</Timestamp><Msgbody>Is there a bug ID for the issue?&lt;br /&gt;&lt;br /&gt;Thanks!</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4b3cc/57" level="1.1.1.1.1.1.2.2.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1" new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 16, 2009, 5:30am PST</Timestamp><Msgbody>CSCtd07131</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd46e6f" messages="3" subscribed="yes" title="export/import users from CS, Local User Setup"><Message attachment="no" canreply="yes" id=".2cd46e6f" level="">            <Author authinfo=" ITS - NYU Network Services">david.fernandes@nyu.edu</Author><Timestamp>Aug 31, 2009, 6:51am PST</Timestamp><Msgbody>Is there a way to export users and import them into Common Services, Local User Setup from one LMS server to another?</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd46e6f/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Aug 31, 2009, 8:33am PST</Timestamp><Msgbody>See the NMSROOT/bin/AddUserCli.pl script.  You can directly import from another LMS server using the command:&lt;br /&gt;&lt;br /&gt;NMSROOT/bin/perl NMSROOT/bin/AddUserCli.pl -import PROTOCOL HOST PORT USERNAME PASSWORD&lt;br /&gt;&lt;br /&gt;For example:&lt;br /&gt;&lt;br /&gt;NMSROOT/bin/perl NMSROOT/bin/AddUserCli.pl -import http nms-cricket 1741 admin admin</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd46e6f/1" level="1.1" new="yes"><Author authinfo=" AKDB">syntaxmonster</Author><Timestamp>Nov 16, 2009, 5:22am PST</Timestamp><Msgbody>Hi,&lt;br /&gt;&lt;br /&gt;i tried to import the user database from one LMS server to another with the following command:&lt;br /&gt;C:\\CSCOpx&gt;"C:\\CSCOpx\\bin\\perl C:\\CSCOpx\\bin\\AddUserCli.pl -import HTTP 172.18.3.&lt;br /&gt;38 1741 admin ***"&lt;br /&gt;The filename, directory name, or volume label syntax is incorrect.&lt;br /&gt;&lt;br /&gt;I keep getting this error message and i don´t have a clue why its not working. &lt;br /&gt;I´ve imported the certificate from the source LMS Server into common services-&gt;peer server certificate setup.&lt;br /&gt;&lt;br /&gt;Any hints are much appreciated.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd46e6f/2" level="1.1.1" new="yes"><Author authinfo=" AKDB">syntaxmonster</Author><Timestamp>Nov 16, 2009, 5:28am PST</Timestamp><Msgbody>OK, i´ve found it. Don´t use quotes :))</Msgbody><Attachment/></Message></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4e737" messages="8" subscribed="yes" title="LMS 3.2, win2008 SP1, ESX3.5 - Anyone who has a working setup ?"><Message attachment="no" canreply="yes" id=".2cd4e737" level=""><Author authinfo=" Scania Infomate AB">xiptc</Author><Timestamp>Nov 10, 2009, 2:06am PST</Timestamp><Msgbody>I have this setup LMS3.2 on a virtual windows server2008, ESX3.5 and the problem I have is that it is very difficult to start Daemon manager. It finally starts if I manually tries to start it, like 100-200 times, and the n the rest of LMS starts and runs fine. Done a lot of actions on the server without success and also have a TAC case. In syslog it says its cannot bind to port 42340.&lt;br /&gt;Anyone that recognize this problem ?&lt;br /&gt;/thomas   &lt;br /&gt;</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/0" level="1.">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 10, 2009, 8:42am PST</Timestamp><Msgbody>Works fine for me.  I have one Windows 2003 VM and two 2008 VMs on ESX 3.5.  Daemon Manager starts properly every time.  If you get the error that it cannot bind to tcp/42340, then something else is using that port.  The output of netstat -a -n -o -b will tell you what that is.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/1" level="1.1"><Author authinfo=" Scania Infomate AB">xiptc</Author><Timestamp>Nov 10, 2009, 9:20am PST</Timestamp><Msgbody>thanks Joe&lt;br /&gt;&lt;br /&gt;Already tried that, port is not used.&lt;br /&gt;&lt;br /&gt;Nothing else is installed on the server.&lt;br /&gt;&lt;br /&gt;Had it working after resetting casuser password, but after a reboot its stubborn again and the reset does not help again. &lt;br /&gt;</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/2" level="1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 10, 2009, 9:23am PST</Timestamp><Msgbody>TAC can walk you through enabling dmgtd debugging.  But make sure the VM meets the minimum requirements in terms of memory and swap.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/3" level="1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 10, 2009, 9:24am PST</Timestamp><Msgbody>I misread your version.  I thought you were running 2003.  With 2008, the problem is certainly swap.  Make sure you do NOT let Windows automatically configure swap.  Instead, manually specify a pagefile size of at least 2048 MB, and at most the required amount of the number of devices you are going to manage.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/4" level="1.1.1.1.1"><Author authinfo=" Scania Infomate AB">xiptc</Author><Timestamp>Nov 10, 2009, 9:31am PST</Timestamp><Msgbody>I have a pagefile size of 16000 MB, manually configured...</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/5" level="1.1.1.1.1.1">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 10, 2009, 9:36am PST</Timestamp><Msgbody>Then dmgtd debugging will be required to see why Daemon Manager is failing to start.</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/6" level="1.1.1.1.1.1.1"><Author authinfo=" Scania Infomate AB">xiptc</Author><Timestamp>Nov 10, 2009, 9:39am PST</Timestamp><Msgbody>OK, I will ask my TAC contact for the tool.&lt;br /&gt;Thank you Joe</Msgbody><Attachment/></Message><Reply><Message attachment="no" canreply="yes" id=".2cd4e737/7" level="1.1.1.1.1.1.1.1" new="yes"><Author authinfo=" Scania Infomate AB">xiptc</Author><Timestamp>Nov 16, 2009, 2:02am PST</Timestamp><Msgbody>I got a patched dmgtd.exe from TAC.&lt;br /&gt;Now its working fine</Msgbody><Attachment/></Message></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Reply></Replies></Conversation><Conversation id=".2cd4f002" messages="0" subscribed="yes" title="HSE don&apos;t sync configuration with CSM"><Message attachment="no" canreply="yes" id=".2cd4f002" level=""><Author authinfo=" Novabase IMS - Infrastructures ; Managed Services, SA">NorbertoSalgado</Author><Timestamp>Nov 15, 2009, 2:35pm PST</Timestamp><Msgbody>Hi,&lt;br /&gt;&lt;br /&gt;we changed the configuration of our CSM card by CLI and this modification don&apos;t appear in HSE. Anyone know if exists some way to force them to syncronize? &lt;br /&gt;I&apos;m thinking in change the poll time, too see if this do the trick...do you know other way of force this? &lt;br /&gt;&lt;br /&gt;Thank you.&lt;br /&gt;&lt;br /&gt;Best regards,</Msgbody> <Attachment/></Message></Conversation><Conversation id=".2cd4ee3f" messages="1" subscribed="yes" title="Syslog equivalent to &quot;snmp-server enable traps fru-ctrl&quot;?"><Message attachment="no" canreply="yes" id=".2cd4ee3f" level="">            <Author authinfo=" V">yjdabear</Author><Timestamp>Nov 13, 2009, 8:56am PST</Timestamp><Msgbody>Does "[no] snmp-server enable traps fru-ctrl" toggle cefcMIBNotificationEnables of CISCO-ENTITY-FRU-CONTROL-MIB such that traps/notifications concerning cefcModuleOperStatus get generated?&lt;br /&gt;&lt;br /&gt;Are there syslog equivalents to the traps/notifications above? If so, can anyone post a sample entry, so I know what it looks like and what keywords to search for?</Msgbody> <Attachment/></Message><Replies><MessagesSelected>30</MessagesSelected><Reply><Message attachment="no" canreply="yes" id=".2cd4ee3f/0" level="1." new="yes">      <Author authinfo="Customer Support Engineer, CISCO SYSTEMS" ccie="yes">jclarke</Author><Timestamp>Nov 15, 2009, 9:39am PST</Timestamp><Msgbody>It depends on the platform and IOS release.  There is the %ENTITY_ALARM-6-INFO syslog which signifies an entity change.  This would come closest to the cefcModuleStatusChange trap.&lt;br /&gt;&lt;br /&gt;Generally speaking, card insert and removal operations, the OIR syslog messages are supported across platforms:&lt;br /&gt;&lt;br /&gt;%OIR-6-INSCARD : Card is inserted&lt;br /&gt;%OIR-6-REMCARD : Card is removed&lt;br /&gt;&lt;br /&gt;Other platforms and card types may provide additional details if a module fails (e.g. %FECPM-1-INITFAIL for a NM module in a 2600/3600).</Msgbody><Attachment/></Message></Reply></Replies></Conversation></Topic></Forum></Community></ActiveMessages>')